Timothy Rogers Jr.
Rahway,NJ
Summary
Experienced Construction Laborer knowledgeable about the tools, materials and methods used in road construction. Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
New Brunswick, NJ
12.2023 - Current
- Responded to alarms and conducted investigations as required.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted in the development and implementation of security policies and procedures.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Construction Materials Technician
NV5
New York, NY
11.2022 - 12.2023
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Inspected work areas for safety issues before beginning any task.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
Customer Service Associate
Target
Edison, NJ
03.2021 - 11.2022
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Provided accurate quotes for requested products or services.
Customer Service Associate
CVS Pharmacy
Rahway, New Jersey
06.2018 - 02.2021
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Kept work area neat, clean, and well-stocked at all times.
Education
High School Diploma -
Rahway High School
Rahway, NJ06-2020
Skills
- High level of integrity
- Safety Compliance
- Communication
- Customer Service
- Situational Judgement
- Problem Sensitivity
- Problem Solving
- Power Tool Operation
Timeline
Security Officer
Allied Universal Security Services
12.2023 - Current
Construction Materials Technician
NV5
11.2022 - 12.2023
Customer Service Associate
Target
03.2021 - 11.2022
Customer Service Associate
CVS Pharmacy
06.2018 - 02.2021
High School Diploma -
Rahway High School
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