Timothy Ross
Newnan,GA
Summary
I am the best fit for the open position because the skill sets that I have achieved over the past years working and in life has prepared me for anything and everything that comes my way. I know how to build relationships with people and may then feel comfortable to be themselves around me. My leadership skills is great because I have been in situations where I had to lead a group of individuals and make quick decisions. I have a great vision for detail making sure everything is up to par that nothing is bad going out to people. I know how to assess problems and find solutions. I make great decisions not just for my self but for the company sake as well never going to put myself in a uncompromising position. I’m always on time and at work and dependable. I work a lot of overtime helping the company with whatever’s needed. I know how to work multiple positions. Reliable Technician with undeniable troubleshooting, customer service, and analytics abilities coupled with several years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Freestyle Technician
Coca-Cola
Atlant, GA
06.2022 - Current
- Researched, analyzed and diagnosed complex system problems.
- Identified root cause of technical issues and developed solutions.
- Collaborated with other departments to ensure timely resolution of customer inquiries.
- Implemented best practices for troubleshooting techniques across the organization.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Conducted preventive maintenance procedures according to established schedules.
- Adapted teaching methods according to the needs of individual learners or groups.
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Collaborated with team members on various tasks related to storage and transport operations.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
PAT(Packing Attendant)
BMAT, Owens Corning
Fairburn, Georgia
01.2016 - 05.2022
- Assist with job changes, job set up as for setting up bags and line transitions, relieve, blow down the baggers, unjam the baggers and line when needed, troubleshoot the automatic robots, working in front of the roll up, help with the start-up of the process of wool.
- Collaborated with other departments to resolve any discrepancies found while processing orders.
- Maintained accurate records of incoming and outgoing packages.
- Created labels and applied them accurately on each package before shipment.
- Researched problems related to lost or misdirected packages for resolution.
- Observe machine operations to detect any problems or defects in the finished product.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Inspect finished workpieces to ensure conformance with specifications.
- Load raw materials into machines according to specified measurements.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Kept record of daily activities such as number of items moved or handled throughout the day.
Crewperson
BMAT, Owens Corning
Fairburn, Georgia
04.2015 - 05.2022
- Bag the wool, clean up and repackage the wool into the hammer mill.
- Removed debris from construction sites and disposed of it properly.
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Ensured that all safety regulations were followed while working onsite.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Inspected tools and equipment for proper functioning prior to use.
BMAT(Back-up Machine Attendant)
BMAT, Owens Corning
Fairburn, Georgia
01.2021 - 05.2021
- Working in the Asphalt paper pit
- Apply the asphalt and paper onto the wool
- Blow down your area, work with the glue system that products may need
- Assist with job changes and preparation for the job change.
- Checked and adjusted machine settings to ensure accuracy of product specifications.
- Followed standard operating procedures while using machines.
- Reported any issues with machinery to supervisors promptly.
- Monitored inventory levels of raw materials and supplies.
- Recorded daily production data accurately.
Warehouse
Best Buy
Morrow, Georgia
10.2014 - 01.2015
- Unloading the trucks, merchandising the product to be floor ready, stocking the warehouse with the merchandise and stocking the floor with the merchandise
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assembled orders according to customer requests.
- Processed returns of defective merchandise as required.
- Investigated any reported problems regarding shipping errors or damages.
- Operated scanners, computers, and other equipment to track orders.
Warehouse
Target
Fayetteville, Georgia
08.2014 - 10.2014
- Unloading the trucks, merchandising the product to be floor ready, stocking the warehouse with the merchandise and stocking the floor with the merchandise
Baggage handler
Elite Line Service
Atlanta, Georgia
01.2013 - 08.2014
- Encoding the baggage at the airport for its next destination, handle the baggage by taking it to its right flight
- Waiting for incoming flight to come in.
- Utilized hand tools such as dollies, carts and pallet jacks for smaller packages.
- Weighed cargo items on scales to determine size limits for transport vehicles.
- Assisted with unloading hazardous materials using proper safety techniques.
- Loaded and unloaded cargo from aircrafts, trucks, and containers.
- Maintained accurate records of all baggage handling activities.
- Checked for damaged or missing bags at the conclusion of flights.
- Processed checked bags through scanners according to Transportation Security Administration regulations.
- Assisted passengers with special needs by providing wheelchairs or other assistance devices.
Customer service
Airserv
Atlanta, Georgia
03.2012 - 04.2013
- Help assist passengers needing assistance to go either home or to a connecting flight
- Assist in Customs Border Patrol with taking passengers who are red flagged due to being a high risk
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Motivated staff through positive reinforcement techniques.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Delegated tasks appropriately according to individual skill sets.
Loader
Excel
Conley, Georgia
- Working outside loading and unloading trucks getting them ready for their next destination
Education
High School Diploma -
Roswell High School
05.2011
Electrical engineering
Fort Valley State University
Skills
- Tech Savvy Expert
- Customer service Expert
- Dependable worker Expert
- Leadership Expert
- Team builder Expert
- System Troubleshooting
- System Installation
- OSHA Compliance
- Quality Control
- Customer Service
- Operations Monitoring
- User Training
- Assembly and production
- Performance monitoring
- Production Monitoring
- Schedule Management
- Employee engagement
- Production Assistance
- Works Well Under Pressure
- Preventive Maintenance
- Safety Equipment
- Workload Management
Certification
- Forklift
- Production Line Trainer
Affiliations
- Little League Baseball Coach for Sharpsburg Red Sox and Mariners for 4U
- Football Assistant Coach for Newnan Outlaws for 5U
- Devoted Husband and Father of 5
Timeline
Freestyle Technician
Coca-Cola
06.2022 - Current
BMAT(Back-up Machine Attendant)
BMAT, Owens Corning
01.2021 - 05.2021
PAT(Packing Attendant)
BMAT, Owens Corning
01.2016 - 05.2022
Crewperson
BMAT, Owens Corning
04.2015 - 05.2022
Warehouse
Best Buy
10.2014 - 01.2015
Warehouse
Target
08.2014 - 10.2014
Baggage handler
Elite Line Service
01.2013 - 08.2014
Customer service
Airserv
03.2012 - 04.2013
Loader
Excel
High School Diploma -
Roswell High School
Electrical engineering
Fort Valley State University
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