Timothy Ruth
Infrastructure Engineer
North Aurora,IL
Summary
Adaptable and skilled Tier 3 Infrastructure Engineer experienced in automating deployment processes and enhancing system performance. Strong decision-making and mentoring abilities have led to successful project deliveries and compliance with security protocols.
Overview
28
28
years of professional experience
Work History
Tier 3 Infrastructure Engineer
All Information Services
Oakbrook Terrace, IL
02.2023 - Current
- Designed and implemented scalable infrastructure solutions to enhance system performance.
- Collaborated with cross-functional teams to troubleshoot and resolve network issues efficiently.
- Automated deployment processes using Infrastructure as Code (IaC) principles to improve reliability.
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Mentored junior engineers on network architecture and best practices for infrastructure management.
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
- Facilitated installation processes to deliver project requirements on time.
Low Voltage Electrician
West Aurora School District 129
Aurora, IL
11.2018 - 02.2023
- Installed low voltage systems including fire alarms, intercoms, and security cameras.
- Conducted routine maintenance and troubleshooting of existing low voltage wiring infrastructure.
- Collaborated with contractors to ensure compliance with local electrical codes and safety standards.
- Trained junior electricians on installation techniques and safety protocols for low voltage systems.
- Demonstrated expertise in installing security cameras, access control systems, fire alarms, and audio/visual equipment as part of comprehensive low voltage solutions offered to clients.
- Reduced downtime with prompt diagnosis and repair of faulty electrical components in low voltage systems.
- Streamlined workflow by maintaining an organized inventory of tools, materials, and equipment.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Stored and maintained power tools and equipment for each job.
- Inspected worksites and installations to verify compliance with state safety codes.
- Troubleshot and repaired malfunctioning systems and components.
Field Service Technician
AT&T
Saint Charles, IL
06.1998 - 11.2018
- Diagnosed and resolved technical issues for telecommunications equipment in diverse client environments.
- Performed routine maintenance on network infrastructure to ensure optimal performance and reliability.
- Trained junior technicians on standard operating procedures and troubleshooting techniques.
- Coordinated with cross-functional teams to implement system upgrades and enhancements efficiently.
- Established strong client relationships through effective communication and consistent follow-up on service requests.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Resolved complex technical issues under tight deadlines, ensuring client systems were operational in time for critical business periods.
- Worked with diverse types of weather and ground conditions.
Education
No Degree - Electrical Engineering
Joliet Junior College
Joliet, ILHigh School Diploma -
Bremen Community High School
Midlothian, ILSkills
- Decision-making skills
- Proposal creation
- Project oversight
- Training and mentoring
- Field operations
- IT infrastructure proficiency
- Project costing
- Customer proposals
- Verbal and written communication
- Adaptability and flexibility
- Professionalism
Timeline
Tier 3 Infrastructure Engineer
All Information Services
02.2023 - Current
Low Voltage Electrician
West Aurora School District 129
11.2018 - 02.2023
Field Service Technician
AT&T
06.1998 - 11.2018
No Degree - Electrical Engineering
Joliet Junior College
High School Diploma -
Bremen Community High School