Timothy Seaman
Oneida,NY
Summary
Experienced wire payment operations manager with a record of leading cross-functional teams, improving workflows, and strengthening controls. Skilled in stakeholder communication, decision-making, and staff development.
Overview
20
20
years of professional experience
Work History
Manager-FX Global Payment Operations
BNY Mellon
09.2019 - 02.2026
- Led cross-functional team to optimize operational workflows, enhancing service delivery standards.
- Managed stakeholder communications to resolve issues and align priorities across business groups (including Product Management, Relationship & Client Services, Fx Trade Management, and more)
- Led cross-functional team to improve operational workflows and strengthen service delivery standards.
- Monitored risk indicators and implemented controls supporting regulatory and audit requirements.
- Developed operating procedures to support new product offerings and/or client needs.
- Coached team members on procedures, escalation handling, and quality expectations.
- Prepared performance reporting to support management decisions and operational planning.
- Streamlined recurring tasks using new and established banking systems, ensuring consistent turnaround.
Team Lead - FX Payment Operations
BNY Mellon
01.2013 - 08.2019
- Led daily operations, prioritizing workflows and resolving escalations to maintain service continuity.
- Mentored team members on procedures, controls, and quality expectations to strengthen performance.
- Reviewed transaction accuracy, identifying discrepancies and coordinating timely corrections with business partners to streamline processes and improve handoffs across functions.
- Partnered with key stakeholders in product development as an expert in FX transaction processing and monitoring.
- Monitored deadlines and workload distribution, balancing resources to support consistent delivery.
- Prepared operational reports and status updates for leadership review and decision support.
- Drove process improvements that reduced rework and strengthened team efficiency.
- Trained new team members by relaying information on operational procedures.
Associate - Fx Treasury Service
BNY Mellon
01.2006 - 12.2012
- Demonstrated self-motivation by taking initiative in various tasks.
- Responsible for receiving and remediating client inquiries related to foreign wire payments.
- Daily reconciliation and reporting related to internal operating accounts and external Nostro accounts
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained productivity while managing multiple tasks in busy settings.
- Collaborated with team members while also completing individual tasks efficiently.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Liberal Arts And Sciences
SUNY Morrisville
Morrisville, NYHigh School Diploma -
Homer Central HS
Homer, NY06-2000
Skills
- Operational Efficiencies
- Decision-making
- Complex Problem-solving
- Time management
- Operational efficiency
- Workflow optimization
- Written communication
- Problem-solving
- Verbal and written communication
- Customer service
Accomplishments
- Supervised team of 12 staff members.
- Collaborated with multiple teams in the development of Rules Based FX automation.
- Received 2018 Outperformance Award (team) for successful integration of expanded product offering
- Completed internal Management Development Program at BNYM (2012)
Timeline
Manager-FX Global Payment Operations
BNY Mellon
09.2019 - 02.2026
Team Lead - FX Payment Operations
BNY Mellon
01.2013 - 08.2019
Associate - Fx Treasury Service
BNY Mellon
01.2006 - 12.2012
No Degree - Liberal Arts And Sciences
SUNY Morrisville
High School Diploma -
Homer Central HS