Timothy Shields
Pennsville,NJ
Summary
Responsible worker offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
7
7
years of professional experience
Work History
Kitchen Employee
Parker's Garage and Oyster Saloon
05.2019 - 09.2023
- Adhered to strict sanitation guidelines when handling raw shellfish products reducing risk of contamination.
- Maintained a clean and organized work station, ensuring the highest level of food safety standards.
- Collaborated with kitchen staff to ensure timely and accurate delivery of orders.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Enhanced customer satisfaction by efficiently shucking and preparing oysters for consumption.
Pizza Chef
Bird and Betty's
05.2019 - 08.2023
- Operated pizza ovens and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
Paraprofessional
Kingsway Regional School District
01.2022 - 06.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Customer Service Associate
Wawa
02.2017 - 12.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Health Science
Wilmington University
New Castle, DE06.2023
Associate of Science - Health Science
Salem Community College
Carneys Point, NJ05.2019
High School Diploma -
Pennsville Memorial High School
Pennsville, NJ06.2017
Skills
- Work under pressure
- Knife handling skills
- Food preparation expertise
- Pizza making expertise
- Food station setup
- Allergen awareness
- Cleaning and sanitizing
- Ingredient Preparation
- Teamwork and Collaboration
- Food presentation
Accomplishments
Eagle Scout
Senior Patrol leader of my Boy Scout Troop
Golden Eagle - for outstanding participation in my high school and community
Languages
Spanish
Limited Working
Portuguese
Elementary
Timeline
Paraprofessional
Kingsway Regional School District
01.2022 - 06.2022
Kitchen Employee
Parker's Garage and Oyster Saloon
05.2019 - 09.2023
Pizza Chef
Bird and Betty's
05.2019 - 08.2023
Customer Service Associate
Wawa
02.2017 - 12.2018
Bachelor of Science - Health Science
Wilmington University
Associate of Science - Health Science
Salem Community College
High School Diploma -
Pennsville Memorial High School
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