Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Sholes

Bonneau,SC

Summary

Dedicated Automotive Technician with a strong work ethic and exceptional problem-solving skills, honed at Hendrick Honda of Charleston. Proven track record in engine repair and preventive maintenance, enhancing vehicle performance and customer satisfaction. Committed to teamwork and safety, consistently delivering high-quality service and fostering positive client relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Automotive Technician

Hendrick Honda of Charleston
11.2018 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Shop Manager

Palmetto Custom Carts
04.2014 - 11.2018
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Customized built golf carts based on customer needs and wants.
  • Diagnosed and repaired golf carts.
  • Sold golf carts based on needs/wants.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.

Golf Cart Technician

Ocean Lakes Golf Cars
11.2010 - 04.2014
  • Improved safety standards by inspecting golf carts regularly and identifying potential hazards or mechanical issues requiring attention.
  • Enhanced golf cart performance by conducting thorough diagnostics and implementing appropriate repairs.
  • Demonstrated commitment to quality control by thoroughly testing repaired carts before returning them to customers or placing them back into service.
  • Collaborated with other technicians to troubleshoot complex problems and find effective solutions for various golf cart models.
  • Supported positive team dynamics through clear communication and collaboration with fellow technicians on challenging projects.
  • Maintained detailed records of all repair work, ensuring accurate documentation of services provided.

Education

High School Diploma -

Mio Ausable High School
Mio, MI
05-2000

Skills

  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Engine repair
  • Problem-solving
  • Hand and power tools
  • Time management
  • Preventive Maintenance
  • Safety awareness
  • Troubleshooting skills
  • Customer service
  • Team collaboration

Certification

ASE Certified

Master Honda Certified

Timeline

Automotive Technician

Hendrick Honda of Charleston
11.2018 - Current

Shop Manager

Palmetto Custom Carts
04.2014 - 11.2018

Golf Cart Technician

Ocean Lakes Golf Cars
11.2010 - 04.2014

High School Diploma -

Mio Ausable High School

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Timothy Sholes