Timothy Van Gelder
Wildomar,CA
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Master Elite Service Technician /Technician Team Leader
BMW Of Murrieta
41430 Auto Mall Parkway, Murrieta CA 92562
04.2014 - Current
- Perform vehicle diagnostics, repair and maintenance of customer vehicles in efficient and effective manner in accordance with BMW repair and warranty guidelines.
- Manage dispatching, diagnostic and repair assistance, technician workflow and throughput for 10 service technicians.
- Assist in managing and maintaining shop equipment and BMW specific special tooling
- Perform Video Inspections of vehicles to provide transparency and understanding of vehicle service needs.
- Perform quality control checks for repaired vehicles to ensure repairs are complete and correct.
- Team member and Leader contributing to help win prestigious manufacturer Center of Excellence awards 2014-2019 and 2021-2023
- Linkedin Technician Dealer Spotlight 2021
- Explained diagnostic findings to customers and outlined repair or service options.
General Service Techician
Goodyear Tire And Rubber Company
Moreno Valley Ca
02.2013 - 01.2014
- Performed general vehicle maintenance, tire mount and balance and alignments on customer vehicles.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
Infantry Team Leader
United States Army
Fort Wainwright, AK
07.2007 - 01.2014
- Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Trained subordinate soldiers in marksmanship, combat operations and physical training.
Education
- Economics
California State University - San Bernardino
San Bernardino, CAAssociate of Science - Automotive Technology
Universal Technical Institute of California Inc
Rancho Cucamonga, CA03.2014
Skills
- Automotive diagnosis, maintenance and repair
- Hybrid and Electric vehicle high voltage repair and diagnosis
- Generation 5 High voltage battery and component certification
- Peer to Peer training and Technician development
- Documentation And Reporting
- General Computer skills
- Leadership Experience
Certification
ASE Master Technician A1-A8
BMW Generation 5 High Voltage Expert
BMW Master Elite Service Technician
Timeline
Master Elite Service Technician /Technician Team Leader
BMW Of Murrieta
04.2014 - Current
General Service Techician
Goodyear Tire And Rubber Company
02.2013 - 01.2014
Infantry Team Leader
United States Army
07.2007 - 01.2014
- Economics
California State University - San Bernardino
Associate of Science - Automotive Technology
Universal Technical Institute of California Inc