TIMOTHY BURKE
ALBANY,NY
Summary
Human Resource management professional with strong expertise in optimizing resource allocation and project coordination. Proven ability to enhance team collaboration and drive results through adaptive strategies.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
Work History
Human Resource Specialist I (Benefits)
NYS Department of Civil Service
01.2017 - Current
- Assist Health Benefit Administrators to interpret and apply NYSHIP guidelines and Civil Service Law
- Provide Instruct and guide HBA’s on process for completing various transactions
- Telephone consultations to retirees and beneficiaries regarding Medicare reinstatements, enrollments, and correct discrepancies with a focus on resolution, education and customer service
- Complete transactions in NYBEAS related to Medicare enrollment for NYS retirees and beneficiaries
- Provide training to new employees on customer service and NYSHIP policies and Civil Service Law
- Conduct pre-retirement seminars for NYS employees
Child Protective Services I
NYS-OCFS State Central Register
10.2015 - 05.2016
- Received telephone calls and conducted interviews to determine if a report of child abuse and/or maltreatment should be registered
- Composed reports of child abuse and maltreatment, and transmitted reports to appropriate counties for investigation
House Manager
Living Resources
04.2015 - 10.2015
- Responsible for the safety and care of the men who were diagnosed with developmental or intellectual disabilities, in the home
- Ensured staff provided high quality care, kept accurate budget and ensured property was secure
Youth Division Aide IV
NYS-OCFS Brookwood Secure Center
04.2002 - 04.2015
- Provided direct care and supervision safely and therapeutically to adjudicated youth in a secure care setting
- Conflict Resolution
Driver Associate—Bulk Container Division
Schneider National, Inc.
03.2000 - 12.2000
- Ensured the safe, on-time, pickup and delivery of freight across the country
Chief Deputy Program Master - Cavalry Wagon Train
VisionQuest National, Inc.
08.1995 - 12.1999
- Human resource representative for multiple programs for benefits, personnel transactions and investigations
- Interpreted and applied agency policies and procedures
- Managed over a million-dollar budget and daily operations as Fourth Direction Program Director
- Supervised, trained and supported multiple staff in all programs listed
- Counseled and trained youth and staff to meet individual and personal goals in a safe and therapeutic environment
Specialist 4/A Company 1st/105th 10th Mountain Division
NYS Army National Guard
02.1989 - 02.1995
- Light Infantry, expert in all qualifications and honorably discharged
Education
Bachelor of Science - Liberal Arts
Excelsior College
Albany, NYSkills
- Resource allocation
- Resource management
- Time management
- Needs assessment
- Active listening
- Interviewing
Timeline
Human Resource Specialist I (Benefits)
NYS Department of Civil Service
01.2017 - Current
Child Protective Services I
NYS-OCFS State Central Register
10.2015 - 05.2016
House Manager
Living Resources
04.2015 - 10.2015
Youth Division Aide IV
NYS-OCFS Brookwood Secure Center
04.2002 - 04.2015
Driver Associate—Bulk Container Division
Schneider National, Inc.
03.2000 - 12.2000
Chief Deputy Program Master - Cavalry Wagon Train
VisionQuest National, Inc.
08.1995 - 12.1999
Specialist 4/A Company 1st/105th 10th Mountain Division
NYS Army National Guard
02.1989 - 02.1995
Bachelor of Science - Liberal Arts
Excelsior College
Similar Profiles
Mary GordonMary Gordon
Utility Analyst at NYS Department Of Public ServiceUtility Analyst at NYS Department Of Public Service
Laurie LeonardLaurie Leonard
Personnel Director at Cortland County Personnel/Civil Service DepartmentPersonnel Director at Cortland County Personnel/Civil Service Department
Aziz NassimbayevAziz Nassimbayev
Chief Specialist, Head of Department at Department of the Agency for Civil Service AffairsChief Specialist, Head of Department at Department of the Agency for Civil Service Affairs