Timothy Wenzel
Palm City,Florida
Summary
Forward-thinking and driven team player with 5 years of customer service experience. Motivated and ready to help my team exceed goals, and step up to lead when appropriate. Ability to handle multiple projects or tasks at once or in a short period of time while maintaining a positive attitude towards team and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
West Marine
04.2019 - Current
- Improved customer satisfaction by resolving complaints promptly.
- Developed strong working relationships with crew, fostering a positive work environment.
- Increased sales through effective merchandising strategies and positive customer service.
- Educated customers on products such as marine electronics, ranging from navigation units and engines to fishing products and recreational activities.
- Oversaw daily cash transactions, ensuring accurate financial reporting and minimizing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among crew members on various projects.
Cashier
Regal Cinemas
10.2018 - 01.2019
- Handled multiple payment methods securely, minimizing discrepancies and losses.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the Cinema.
- Improved transaction speed without sacrificing accuracy.
Education
Bachelor of Science - Psychology
Farmingdale State College
Farmingdale, NYBachelor of Science - Psychology
Stony Brook University
Stony Brook, NY05.2025
Skills
- Task Delegation
- Customer Relations
- Strategic Planning
- Interpersonal Skills
- Team Collaboration
Certification
- Forklift certified
- CPR certified
Timeline
Assistant Manager
West Marine
04.2019 - Current
Cashier
Regal Cinemas
10.2018 - 01.2019
Bachelor of Science - Psychology
Farmingdale State College
Bachelor of Science - Psychology
Stony Brook University
Similar Profiles
PETE LUCEPETE LUCE
Assistant Store Manager and Department Lead at West MarineAssistant Store Manager and Department Lead at West Marine
Tomas FarkassTomas Farkass
Sales Associate at West MarineSales Associate at West Marine
Yvette AlemanYvette Aleman
Hazard Specialist 1 at West MarineHazard Specialist 1 at West Marine
Carlos VagoCarlos Vago
Sales Associate at West MarineSales Associate at West Marine
Danielle WeisbergDanielle Weisberg
Server at Zest Kitchen & BarServer at Zest Kitchen & Bar