Upbeat, customer-focused Sales Associate with more than 7 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon/Instacart (I.C. 1099)
Queens, NY
11.2021 - Current
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Obeyed traffic laws and follow established traffic and transportation procedures.
Loaded and unloaded vehicles at distribution center and delivery address.
Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
Shopped for requested groceries, medicines, clothes, and accessories; best quality and accurate quantity.
Completed deliveries by requested times.
Warehouse Associate
iS International Shoppes (JFK)
Queens, NY
04.2018 - 03.2020
Responsible for inspecting and stocking merchandise such as liquors, tobacco, chocolate, high-end brand accessories, etc.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Received deliveries, scanned packages and updated orders in internal database.
Stored products in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Processed requests and supply orders and pulled materials from stockroom to successfully prepare orders.
Reviewed inventory sheet of shipments received, and alerted manager of discrepancies.
Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
FLIGHT/Product carrier: Responsible for bring customer purchased product safely to their designated Flight Gate(due to rules and regulations of liquor/tobacco purchases)
Warehouse Associate
Hudson News (JFK)
QUEENS, NY
08.2016 - 12.2019
Used pallet jacks to move items such as beverages, snacks, magazines, novelties, and specialty/designer products to and from warehouse locations.
Moved boxes/bins, containers and pallets with special-purpose equipment to meet demanding production targets.
Received and inspected deliveries, scanned packages and updated orders in internal database.
Examined packages and goods for damage and notified vendors of replacement needs.
Delivered company product throughout 9 Hudson stores within the Airport Terminal.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
EP(Escort Privilege) of walking new hires and/or visitors throughout airport security gated areas.
Acted as BRINKS safeguard and escorted by HR to deliver Bills/Coins to company Safe Room!
Sales Associate
Old Navy (Flag-Ship)
Manhattan, NY
07.2016 - 11.2017
Helped customers find specific products, answered questions and offered product advice.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Equipped with iPod scanners/mobile registers to assist customers in locating, selecting and then purchasing their items instantly(credit/debit only).
Operated cash register or POS system to receive payment by cash, check and credit card, as well as dealing with Online Returns and exchanges.
Delivered high level of customer service to patrons using active listening and engagement skills.
Established or identified prices of clothing and accesories with optical price scanners and cash registers.
Stock Replenisher
American Eagle Outfitters, Inc (Flag-Ship)
Manhattan, NY
09.2014 - 06.2016
Put together visually-pleasing displays for regular merchandise and sales promotions.
Overnight processing of shipped product; censoring and organizing clothing by style, number, and size.
Operated equipment such as box cutters, walkie-talkies, hand carts, tape guns and scanners in alignment with company guidelines.
Utilized various scanning hardware, computer programs and applications to scan out/box Past Seasonal Transfer labeled clothes.
Maintained visual merchandising storage area and room to prevent damage or destruction of existing visual collateral or tools.
Executed merchandising and floor moves based on seasonal changes, business needs and trends.
Condensed stockroom product to increase space for incoming shipment(often during holidays).
Replenished clothing on sales floor with specific sizing demand.
Education
High School Diploma -
International Arts Business School
Brooklyn, NY
06.2013
Some College (No Degree) - Arts, Computer Science
Borough of Manhattan Community College of The City University of New York
New York, NY
Skills
Heavy Lifting; Ability to Lift 50 Pounds
Computer Skills
Adaptable to changes in Work environment
Critical Thinking
People Skills
Analytics
Additional Information
Contacts: Mobile 347 547 4572
Email: ST.TWILLIAMS94@gmail.com
Timeline
Delivery Driver
Amazon/Instacart (I.C. 1099)
11.2021 - Current
Warehouse Associate
iS International Shoppes (JFK)
04.2018 - 03.2020
Warehouse Associate
Hudson News (JFK)
08.2016 - 12.2019
Sales Associate
Old Navy (Flag-Ship)
07.2016 - 11.2017
Stock Replenisher
American Eagle Outfitters, Inc (Flag-Ship)
09.2014 - 06.2016
High School Diploma -
International Arts Business School
Some College (No Degree) - Arts, Computer Science
Borough of Manhattan Community College of The City University of New York