Timothy Wolcott
Akron,OH
Summary
Results-driven Pest Control Technician with Aptive Environmental, skilled in pest removal and safety protocols. Proven ability to educate clients on preventive measures while maintaining professionalism. Dependable team player with strong problem-solving skills, dedicated to enhancing customer satisfaction and achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Pest Control Technician
Aptive Environmental
Broadview Heights, OH
01.2023 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Warehouse Associate
PepsiCo
Twinsburg, OH
09.2021 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Server/Kitchen
Fairlawn Country Club
Fairlawn, OH
05.2018 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Manager
Wendys Restaurant
Mogadore, OH
10.2015 - 05.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Master Of Psychology - Psychology
Stark State College
Canton, OHDiploma - Highschool
Ellet High School
Akron, OH2016
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
Timeline
Pest Control Technician
Aptive Environmental
01.2023 - Current
Warehouse Associate
PepsiCo
09.2021 - 01.2023
Server/Kitchen
Fairlawn Country Club
05.2018 - 09.2021
Shift Manager
Wendys Restaurant
10.2015 - 05.2018
Master Of Psychology - Psychology
Stark State College
Diploma - Highschool
Ellet High School