Timothy Woods
PFLUGERVILLE,TX
Summary
Sales management professional prepared to excel in overseeing sales operations and enhancing customer engagement. Proven experience in developing sales strategies and leading teams to achieve targets. Known for collaborative approach and ability to adapt to changing market conditions, with strong skills in negotiation and communication.
Overview
10
10
years of professional experience
Work History
Assistant Sales Manager
Ashley Home Furniture
Cedar Park, TX
04.2021 - Current
- Assisted in developing sales strategies to enhance customer engagement and retention.
- Supported daily operations by managing inventory levels and conducting product research.
- Coordinated with team members to ensure seamless execution of promotional campaigns.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Utilized CRM tools to track sales activities and maintain accurate client records.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Small Business Advisor
Dell
Round Rock, TX
01.2018 - 11.2020
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed tailored account strategies that aligned with client objectives and company goals.
- Mentored junior account managers, fostering skill development and enhancing team performance.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Regional Sales Representative
Social Solutions
Austin, TX
01.2016 - 01.2018
- Developed and maintained strong relationships with key clients to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Managed customer inquiries and resolved issues to ensure high satisfaction levels.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Set up appointments with potential and current customers to promote new products and services.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Education
Bachelor of Science - Business Management
Valley City State University
Valley City, ND05-2010
Skills
- Goals and performance
- Sales reporting
- Team building and development
- Sales goals
- Staff management
- Sales team supervision
- Client needs assessments
- Sales expertise
Timeline
Assistant Sales Manager
Ashley Home Furniture
04.2021 - Current
Small Business Advisor
Dell
01.2018 - 11.2020
Regional Sales Representative
Social Solutions
01.2016 - 01.2018
Bachelor of Science - Business Management
Valley City State University