Timothy Wright
Memphis,TN
Summary
Accomplished Lead Implementation Engineer with a proven track record at ArcEye Property Defense, enhancing system design and project management. Expert in hardware installation and fostering team collaboration, I significantly increased profitability and efficiency. Skilled in network configuration and mentoring, my innovative solutions and strategic leadership consistently drive project success and client satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Implementation Engineer
ArcEye Property Defense
05.2021 - Current
- Lead a team of two engineers in remotely managing camera, access control, and burglar alarm installations.
- Worked with my engineers to develop more efficient processes to speed up installation timelines.
- Maintained clear communication channels between team members, fostering a collaborative work environment that encouraged innovation and problem solving.
- Assisted in the design and development of innovative technical solutions, resulting in increased profitability for the company.
- Provided expert guidance during all phases of system implementation, contributing to project success and client satisfaction.
Technician Manager
Frase Protection
03.2018 - 05.2021
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Technician
Frase Protection
01.2013 - 03.2018
- Installed DSC, 2GIG, Qolsys, and DMP alarm systems.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
Education
High School Diploma -
University of Memphis
Memphis, TN05.2014
Skills
- Professionalism
- Organization
- Network configuration
- Hardware Installation
- System Testing
- Training and mentoring
- Project Management
- Installation Management
- Project Coordination
- Resourceful nature
- System Design
- Technical implementation
Timeline
Lead Implementation Engineer
ArcEye Property Defense
05.2021 - Current
Technician Manager
Frase Protection
03.2018 - 05.2021
Technician
Frase Protection
01.2013 - 03.2018
High School Diploma -
University of Memphis
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