Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Timothy Wright

Chicago,IL

Summary

Proven leader at Smoothie King, adept in maintaining safety and enhancing customer satisfaction. Excelled in cash handling and resolving complaints, ensuring a cohesive and efficient work environment. Skilled in both diligent oversight and innovative problem-solving, I consistently prioritize safety and service excellence.

Overview

1
1
year of professional experience

Work History

Shift Leader

Smoothie King
06.2022 - 08.2023
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor - Psychology

Loyola University Chicago
Chicago, IL

Skills

  • Diligence
  • Priority of safety
  • Dedication
  • Situation based comprehension and improvisation
  • Adherence to rules

Timeline

Shift Leader

Smoothie King
06.2022 - 08.2023

Bachelor - Psychology

Loyola University Chicago

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