Mia Lee Droz
New York,NY
Summary
Dynamic professional with a proven track record at Droz Contracting, excelling in problem-solving and time management. Enhanced project efficiency through proactive resource preparation and maintained high workplace safety standards. Recognized for excellent communication skills, fostering collaboration and ensuring smooth operations across diverse teams. Early childhood education professional prepared to excel in leadership role.
Overview
5
5
years of professional experience
Work History
Lead Daycare Teacher
Lil Inventors
09.2024 - 01.2025
- Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
Contractor's Assistant
Droz Contracting
02.2021 - 06.2024
- Minimized downtime between projects by preparing necessary resources in advance, such as ordering materials or arranging transportation logistics.
- Maintained tools and equipment in good working condition.
- Enhanced project efficiency by providing timely and accurate assistance to the contractor in various tasks.
Customer Service Representative
Fort Tryon Public House
05.2020 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Child Success Coordinator
Brilla Veritas
01.2021 - 03.2021
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Camp Counselor
Nory STEM
06.2020 - 08.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bronx Community College
The Bronx, NY01-2025
High School Diploma -
School of The Future
The Bronx, NY06-2021
Skills
- Workplace safety
- Problem-solving
- Excellent communication
- Adaptability and flexibility
- Time management
- Multitasking Abilities
Timeline
Lead Daycare Teacher
Lil Inventors
09.2024 - 01.2025
Contractor's Assistant
Droz Contracting
02.2021 - 06.2024
Child Success Coordinator
Brilla Veritas
01.2021 - 03.2021
Camp Counselor
Nory STEM
06.2020 - 08.2020
Customer Service Representative
Fort Tryon Public House
05.2020 - 11.2021
Bronx Community College
High School Diploma -
School of The Future
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