Timothy E. Cowan
Summary
Motivated Shop Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training, and customer service that ensure operational excellence. Excel in leadership, problem-solving, and communication, leveraging these soft skills to drive team performance and enhance customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shop Manager
XPO Logistics
Salt Lake City, UT
03.2018 - 06.2024
- Team Leader to 13 plus Employees, work relations with Employees, hiring & communicated to Employees about assigned job duties.
- Performed the daily management duties, time keeping, schedules, hiring,
- Looked over all Maintenance requirements at outside service centers as well as equipment out of service.
- Performed monthly audits of store operations.
- Developed pricing strategies that maximized profits while remaining competitive.
- Implemented strategies to increase sales and profitability of the shop.
- Lead shop to win 6 Quarterly Operations Excellence awards.
Trailer Technician
XPO Logistics
Salt Lake City, UT
02.2002 - 05.2018
- Replaced worn or damaged trailer parts with new components following manufacturer specifications.
- Maintained detailed records of all repair work performed on each trailer unit.
- Inspected, diagnosed, and repaired trailer components such as brakes, suspension systems, tires, and electrical wiring.
- Communicated with Shop Managers and other Employees.
- Fast and Completed jobs at a timely manner.
Education
High School Diploma -
West Jordan High School
West Jordan, UT06-1995
Some College (No Degree) - Generals
Salt Lake Community College
Salt Lake City, UTSkills
- Over 20 years Experience in Fleet Maintenance
- Over 5 years in Management
- 2014 & 2017 Quarterly Leader Award Winner
- Leadership Qualities, Team Builder
- Task Delegation
- Multitasking, Computer Skills, Phone Skills
- Organized D O T Regulations
- Communication Skills, Active Listener
- Preventative Maintenance
- Adaptive to New Concepts
- Strong work Ethic Dependable, Honest, Dedicated
- Performance Improvements
Affiliations
- Head Soccer Coach for 10 plus years for my Daughter and Sons Elite Soccer Competition Teams. Lead team to win 5 plus Tournament medals.
Certification
- A/C Certification
- Air brakes Certification
Accomplishments
- Won First Quarterly Award 2014 & 2017
- Won 6 Operations Excellence Awards
References
References available upon request.
Timeline
Shop Manager
XPO Logistics
03.2018 - 06.2024
Trailer Technician
XPO Logistics
02.2002 - 05.2018
High School Diploma -
West Jordan High School
Some College (No Degree) - Generals
Salt Lake Community College
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