Timothy N. Torres
Fresno,CA
Summary
My attributes and background are going to be in customer service, teamwork, strong time management skills, excellent communication, problem solving skills. I am to make critical decisions, and direct responds to concerns. I work very well coworkers and superiors interpersonal abilities, including building relationships, and conflict resolution. Most of all maintain a positive attitude & outlook though out everyday I clock into work.
Overview
5
5
years of professional experience
Work History
Customer Support Specialist
Living Innovations
11.2023 - Current
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Maintained thorough knowledge of product offerings to provide accurate information and advice to customers.
- Managed multiple tasks simultaneously while maintaining focus on quality customer care.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Team Lead Trainer
Carl's Jr. Restaurants LLC
08.2021 - 06.2023
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify skill gaps and create targeted training initiatives, provided coaching and mentoring to employees.
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
Nursery Specialist
Al's Green Plants & Trees
08.2019 - 07.2020
- Excellent proficiency and meticulously care for plants, ensuring their specific needs are met for optimal growth and health.
- Team player collaborate effectively with colleagues to accomplish tasks and provide excellent customer service.
- Problem solving quickly identify and address issues such as pests, diseases, and nutrient deficiencies ensuring the wellbeing of plants.
- Operate irrigation system on a regular and rotating basis. Perform grass and tree cutting and rolling duties.
Education
High School Diploma -
Learn4Life Madera - Crescent View South II
Madera, CA06-2022
Skills
- Teamwork
- Customer Service
- Strong Time Management
- Excellent Writing, Communication
Timeline
Customer Support Specialist
Living Innovations
11.2023 - Current
Team Lead Trainer
Carl's Jr. Restaurants LLC
08.2021 - 06.2023
Nursery Specialist
Al's Green Plants & Trees
08.2019 - 07.2020
High School Diploma -
Learn4Life Madera - Crescent View South II
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