Experienced with analyzing large streams of data to enhance workforce planning and decision-making. Utilizes strong communication skills to facilitate effective employee relations, schedule adherence, and productivity.
Overview
4
4
years of professional experience
Work History
Human Resources Analyst
Pasco County
Land O' Lakes, FL
07.2024 - Current
Leading English and Spanish HR Analytics for 200+ employees
Overseeing billing, benefits, and compliance tasks
Analyzing retention to highlight turnover trends
Driving strategic interventions to prevent turnover
Managing insurance company representative relations
Maintaining effective document management
Aiding onboarding team - facilitating new hires
Office Manager
Scotch ENT
Trinity, FL
07.2022 - 07.2024
Managed all in-office operations, supervised personnel and schedule management
Served as primary contact during crises - handled escalations and facility disruptions
Billing, document management, and interpersonal communications were necessary for success
Interviewed, negotiated compensation, and hired new staff
Coordinated FMLA documentation and leave scheduling, ensuring regulatory adherence
Office Lead
Scotch ENT
Trinity, FL
07.2021 - 07.2022
Supervised front/back office team staff in a patient-facing environment
Ensured insurance eligibility validation and billing accuracy
Delivered Spanish-language support, improving patient engagement and satisfaction