Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Chandra J. Simmons-Grant

Chandra J. Simmons-Grant

Information Technology
Jacksonville,FL

Summary

Dependable loyal individual with excellent ability to calibrate with clients in a professional manner, explain a process and have the ability to walk end users through a process to make them feel more comfortable performing in their job position. Well-trained specialist delivering quality work with attention to customer needs.

Overview

10
10
years of professional experience

Work History

Access Control Information Security and Privacy

GuideWell Source Blue Cross and Blue Shield
Jacksonville, FL
05.2018 - Current
  • Responsible for administering access to multiple systems including government systems, providing quality customer service to team members through timely response to phone calls and emails, and supporting periodic access security recertification processes.
  • Ability to work in a fast-paced environment with required productivity and quality metrics.
  • Ability to switch quickly from one task to another and tolerate frequent interruptions.
  • Ability to routinely perform work within various hours.
  • Ability to manage various situations calmly and professionally.
  • Very flexible to learn and accept new tasks and be cross-trained.
  • Ability to work very professionally and maintain working relationships regardless of personal differences.

VOLUNTEER – PARENT LEADER

Duval County Public School District
Jacksonville, FL
03.2014 - Current
  • Assist Parent Academy staff with the successful implementation of the Parent Academy initiatives.
  • Utilize the Parent Academy curriculum knowledge gained to facilitate and/or monitor courses.
  • Utilize the Parent Academy curriculum knowledge gained to be a liaison in the community to share the valuable information with other parents in the community in order to become effective advocates for their child/children within Duval County.
  • Acquire expertise in one or more subject areas of course-topics offered: Student Achievement, Parenting & Advocacy, and Personal & Individual Growth.
  • Attend various Parent Academy events to share information to recruit new parents and parent leaders to the organization.

Volunteer - Team Coordinator

Jacksonville Magic Basketball Association
Jacksonville, FL
03.2017 - 05.2019
  • Coordinated overnight hotel stays for various teams traveling to out of town tournaments.
  • Coordinated student athletes fee schedule information for various parents, players, and coaches on a weekly basis.
  • Coordinated weekly team communication regarding important information for parents, players, and coaches.
  • Assisted with team travel setup for out of town tournaments.
  • Assisted with player drop off after practices.
  • Created and distributed informational flyers with team information for various tournaments.
  • Assisted with local tournament admissions.
  • Provided breaks to student athletes working various gym admissions.
  • Assisted with chaperone duties when traveling with the team out of state or in the state.

QA Tester

TDS - Transcor Data Services, LLC
Jacksonville, FL
01.2018 - 03.2018
  • I-Tech Intern FSCJ
  • Worked with developers regarding navigation of website registration.
  • Worked with developers to make sure the programs selections worked properly.
  • Tested various websites to validate workability.
  • Trained and worked with team as a Scrum Master.

Director of General Services/Registrar

SALTech Charter High School - DCPS
Jacksonville, FL
08.2016 - 04.2017
  • Managed General Services Department staff members. IE: Food Service Manager, Testing Specialist, and Assistant Registrar.
  • Managed/Assisted the Food Service Manager in determining the Free and Reduce Lunch Forms to establish student eligibility.
  • Assisted Food Services Manager with online FANS system to submit NSLP reimbursements.
  • Held responsible for the day to day operation of the National School Lunch Program (NSLP).
  • Developed the Wellness Plan and track students who needed assistance in the Wellness Department for various services. IE: Emergencies, Medication, First Aide.
  • Held responsible for entering the student addresses in FOCUS to reflect the accurate FTE entries.
  • Created suspension letters for all students.
  • Held responsible for contacting parents regarding various issues pertaining to students.
  • Handled all departmental telephone calls.

Education

MBA - Business Administration

Nova Southeastern University
Davie, FL
06.1995

Bachelor of Science - Business Administration

Bethune-Cookman University
Daytona Beach, FL
04.1990

Skills

  • Effective Communication
  • Ability to Lead Various Projects
  • Effective Listener
  • Detailed Oriented

Accomplishments

  • Outstanding Alumni - Alumni Association
  • Sorority Member of the Year - Alpha Kappa Alpha Sorority, Incorporated
  • Outstanding Leader - Alumni Association

Timeline

Access Control Information Security and Privacy

GuideWell Source Blue Cross and Blue Shield
05.2018 - Current

QA Tester

TDS - Transcor Data Services, LLC
01.2018 - 03.2018

Volunteer - Team Coordinator

Jacksonville Magic Basketball Association
03.2017 - 05.2019

Director of General Services/Registrar

SALTech Charter High School - DCPS
08.2016 - 04.2017

VOLUNTEER – PARENT LEADER

Duval County Public School District
03.2014 - Current

MBA - Business Administration

Nova Southeastern University

Bachelor of Science - Business Administration

Bethune-Cookman University
Chandra J. Simmons-GrantInformation Technology