Tin Bui
Forest Park,GA
Summary
Highly skilled and experienced crossed trained Front Desk Receptionist and Dental Assistant with 10 years of hands-on experience seeking to leverage expertise in providing exceptional administrative support and dental care services. Proven track record of delivering outstanding patient care, managing front office operations efficiently, and supporting dental procedures effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Dental Assistant
Beckford Yvvone, DDS
01.2017 - 01.2021
- Welcomed patients courteously and managed incoming calls, emails, and inquiries efficiently
- Scheduled appointments and coordinated treatment plans based on patients' needs and availability
- Assisted dentists during examinations, procedures, and surgeries, anticipating their needs and maintaining a sterile environment
- Prepared and maintained patient records, updating information accurately and securely
- Processed payments, verified insurance coverage, and submitted claims for reimbursement
- Conducted preliminary dental assessments, including taking vital signs and recording medical histories
- Provided chairside assistance during dental procedures, ensuring patient comfort and safety
- Participated in staff meetings and training sessions to stay updated on industry trends and best practices.
Front Desk Receptionist/Dental Assistant
Tucker Town Dental (formerly Cleveland Dental Care P.C.)
01.2011 - 01.2021
- Greet patients warmly upon arrival, ensuring a positive first impression and providing assistance as needed
- Schedule appointments, manage patient records, and maintain the office calendar using dental software
- Handle billing and insurance claims processing, resolving patient inquiries and concerns promptly
- Manage inventory and order supplies to ensure seamless daily operations
- Assist dentists during procedures by preparing instruments, taking x-rays, and providing chairside support
- Educate patients on proper oral hygiene practices and post-operative care instructions
- Sterilize instruments and maintain a clean and organized treatment area in compliance with infection control protocols
- Collaborate with the dental team to ensure a smooth workflow and deliver excellent patient care.
Education
High School Diploma -
01.2010
Skills
- Bilingual Vietnamese and English
- Proficient in dental software (eg, Dentrix, Eaglesoft)
- Strong interpersonal and communication skills
- Exceptional organizational and multitasking abilities
- Knowledge of dental terminology and procedures
- Attention to detail and commitment to patient confidentiality
- Customer Service
- Telephone Etiquette
- Scheduling
- Cash Handling
Certification
CPR/AED Certification, expired
References
Available upon request
Timeline
Front Desk Receptionist/Dental Assistant
Beckford Yvvone, DDS
01.2017 - 01.2021
Front Desk Receptionist/Dental Assistant
Tucker Town Dental (formerly Cleveland Dental Care P.C.)
01.2011 - 01.2021
High School Diploma -
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