Tina Aultman
Foxworth,MS
Summary
Seasoned supervisor in food preparation and serving with background in overseeing fast-paced kitchen and dining operations. Skilled in staff training, inventory management, and ensuring compliance with health and safety regulations. Known for improving service delivery through effective team leadership and workflow optimization. Successfully enhanced customer satisfaction by streamlining processes for quicker and more efficient service.
Overview
12
12
years of professional experience
Work History
Food & Beverage Supervisor
Island View Casino And Resort
Gulfport, Mississippi
02.2015 - 10.2025
- Supervised food and beverage staff to deliver exceptional service quality.
- Supervised team of employees in a busy dining environment to ensure high service standards., maintaining positive and productive atmosphere to enhance employee experience.
- Resolved customer complaints swiftly, contributing to enhanced guest satisfaction and repeat business.
- Investigated customer complaints promptly and took corrective action.
- Conducted daily staff meetings to address performance, customer service issues, and operational concerns, fostering team cohesion and accountability.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Managed inventory levels for food and beverage supplies, ensuring timely availability and minimizing disruptions.
- Scheduled employee shifts to optimize staffing needs.
- Implemented health and safety standards in dining areas to ensure compliance.
- Ensured compliance with health department regulations regarding food safety standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Lead Server Trainer
Tonys Brick Oven Pizzeria
Gulfport, Mississippi
01.2014 - 02.2018
- Developed and implemented training plans for new servers.
- Trained new servers on menu items and service standards.
- Collaborated with management to create effective training schedules.
- Oversaw daily operations to ensure consistent service quality.
- Coordinated with kitchen staff to align service flow and efficiency.
- Collaborated with team to develop operational procedures for restaurant efficiency.
- Calculated charges, issued table checks, and collected payments from customers.
Education
Associate of Arts - Education K-8
MGCCC
Gulfport, MSSkills
Food safety compliance
Inventory management
- Multi-unit management
- Staff management
- Employee scheduling
- Service quality management
- Customer complaint resolution
- Employee training
- Team leadership
- Staff scheduling
- Employee leadership
- Time management
- Labor cost control
- Task prioritization
- Analytical skills
- Problem-solving aptitude
- Decision-making
- Relationship building
- Table service
- Decision-making
Timeline
Food & Beverage Supervisor
Island View Casino And Resort
02.2015 - 10.2025
Lead Server Trainer
Tonys Brick Oven Pizzeria
01.2014 - 02.2018
Associate of Arts - Education K-8
MGCCC