TINA B. COYLE
WILMINGTON,DE
Summary
Helps customers understand Cadmet’s products and services by handling administrative tasks, assisting with customer inquiries, processing orders, product sourcing, and ensuring smooth operation within the sales department.
Overview
19
19
years of professional experience
Work History
Customer Service/Sales Support Specialist – Level I
CADMET INC.
Malvern, PA
11.2006 - Current
- Company Overview: Cadmet, Inc
- P.O
- Box 24 Malvern, PA 19355
- Assist in streamlining administrative tasks and operational processes so that the sales team can focus on generating leads and closing deals
- Includes, but is not limited to, order entry, order confirmations, RMA requests, New/Regain Credit Application, and product sourcing
- Help manage customer inquiries, ensuring timely and accurate responses to facilitate smoother communication between the company and clients
- Assist in preparing sales quotes, pricing calculations, and proposals for customers with input from the Sales Representative responsible for the territory
- Assist in identifying new business opportunities and supporting the sales team in outreach efforts to expand the customer base
- Outbound calling as requested by management
- Help prepare and organize materials for sales presentations, client meetings, mailing projects, and trade shows to support business development initiatives
- Ensure that all customer orders are processed accurately and efficiently, including verifying product availability, pricing, and delivery timeline
- Assist in researching products requested by customers, comparing prices, and quality
- Use excellent interpersonal skills to work efficiently within a team while completing tasks and making decisions independently
- Cadmet, Inc
- P.O
- Box 24 Malvern, PA 19355
Medical B Insurance Biller
OMNICARE INC.
King of Prussia, PA
04.2006 - 10.2006
- Company Overview: Omnicare, 600 Allendale Rd, King of Prussia, PA 19406
- Omnicare, 600 Allendale Rd, King of Prussia, PA 19406
Education
Medical Administration Certification Program -
CHUBB Institute
03.2006
Skills
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Familiarity with CRM software
- Knowledge of medical consumables
- Ability to work independently and as part of a team
- Positive attitude
- Problem-solving mindset
- Strong attention to detail
Timeline
Customer Service/Sales Support Specialist – Level I
CADMET INC.
11.2006 - Current
Medical B Insurance Biller
OMNICARE INC.
04.2006 - 10.2006
Medical Administration Certification Program -
CHUBB Institute