Tina Blackburn

Office Manager

Beefland/Irsik And Doll

12.1987 - 06.2022

Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee records and productivity and submitted evaluation reports.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Defined clear targets and objectives and communicated to other team members.
Assisted in organizing and overseeing assignments to drive operational excellence.
Coordinated special projects and managed schedules.
Resolved financial discrepancies and customer billing issues with timely attention
Maximized cash flow through optimal billing and collection processes
Coordinated with vendors and suppliers to facilitate timely payments
Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers
Utilized company's accounting systems to review reports and prepare assessments
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
Created, maintained and updated filing systems for paper and electronic documents.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.