Tina Boland
Stephenson,VA
Summary
Proven track record in ensuring passenger safety and maintaining strict adherence to route schedules, as demonstrated during my tenure with Frederick County Public Schools. Adept at enhancing customer satisfaction through exceptional service at Mattie's Soft Serve, I excel in bus maintenance and work station sanitation, showcasing my blend of hard and soft skills.
Overview
10
10
years of professional experience
Work History
Bus Driver
Frederick County Public Schools
Winchester, VA
10.2014 - 11.2024
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Cashier/ Dessert Maker
Mattie's Soft Serve
Winchester, VA
04.2022 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Food Safety Course - Food Safety
Trust20
Online11-2024
High School Diploma -
Chantilly High School
Chantilly, VA06-1985
Skills
- Commercial driving
- Bus maintenance
- Fare collection
- Route schedule adherence
- Local traffic regulations
- Strong safety history
- Food assembly
- Work station sanitation
- Work station setup
References
References available upon request.
Timeline
Cashier/ Dessert Maker
Mattie's Soft Serve
04.2022 - 04.2024
Bus Driver
Frederick County Public Schools
10.2014 - 11.2024
Food Safety Course - Food Safety
Trust20
High School Diploma -
Chantilly High School
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