Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tina Bruce

Tina Bruce

Medical
Browns Summit,NC

Summary

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Renal Dialysis Technologist

DaVita
Eden, NC
07.2024 - Current

Assisted in the preparation of dialysis machines for patient treatments. Maintained accurate records of all treatments and procedures performed on patients. Performed routine maintenance and troubleshooting of dialysis equipment. Monitored patient vital signs during treatment sessions. I ensure that all safety protocols are followed throughout the duration of each treatment session. I assist with the insertion of arteriovenous fistulas or grafts into patients. I provide emotional support to patients undergoing dialysis therapy. I've observed any changes in a patient's condition during a treatment session. I report any discrepancies or issues related to patient care immediately to supervisors or physicians. Participated in continuing education programs related to renal care technology and practices. I follow infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts. Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment. I prime the dialyzer with saline or heparinized solutions, and I followed the formula directions when preparing the dialysate. Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.

Server

UpTown Charlies
Greensboro, NC
01.2023 - Current

Provided excellent customer service to ensure satisfaction. Monitored dining room for cleanliness and proper set-up at all times. Ensured that each guest was served courteously, quickly, and efficiently. Upheld high standards of sanitation in accordance with health department regulations. Stayed informed about daily specials, new menu items, promotions. Performed opening and closing duties such as setting up the dining area, restocking supplies. Accurately recorded orders on cash register and point-of-sale system. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages. Stocked service areas with supplies during slow periods. Assisted in preparing salads, appetizers and desserts to speed up food service.

Lab Technician

Veterans Affairs Medical Center
Fairview, OR
12.2020 - 12.2022

Evaluated current processes and identified opportunities for improvement in order to increase efficiency. Conducted quality control testing on laboratory instruments to ensure accuracy of results. Implemented new policies and procedures related to specimen collection as directed by management. Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case. Provided guidance and support during difficult specimen collections as needed. Ensured that all laboratory specimens were collected, labeled, logged and stored properly prior to transport. Maintained a clean work environment by following infection control guidelines at all times. Participated in regular performance reviews with supervisors in order to identify areas of improvement. Performed phlebotomy procedures on patients in a professional, safe and timely manner. Responded quickly and efficiently to any emergency situations related to phlebotomy services or equipment malfunctioning. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment. Conducted patient interviews and verified medical records to confirm test requisitions. Assisted in the training and mentoring of new phlebotomy staff. Maintained patient comfort and safety throughout the phlebotomy process. Managed inventory of phlebotomy supplies and reordered stock as necessary. Participated in continuing education to stay current with phlebotomy practices. Adhered to all healthcare regulations, including HIPAA and OSHA standards.

Certified Medical Assistant

Multnomah Orthopedics
Portland, OR
03.2018 - 01.2020

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment. Organized charts, documents and supplies to maintain team efficiency. Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses. Contributed to efficient office operations by triaging patients by severity of medical complaint. Scheduled appointments for patients via phone and in person. Recorded vital signs and medical history for 24 patients each day. Interviewed patients to verify information, record medical history and confirm purpose of visit. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process. Contacted pharmacies to submit and refill patients' prescriptions. Cleaned, restocked and prepared exam rooms and medical equipment. Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs. Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion. Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions. Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary. Educated patients about medications, procedures and physician's instructions.

Certified Medical Assistant

Oregon Internal medicine
Portland, or
09.2016 - 03.2018

taking medical histories and recording vital signs, preparing patients for examination, and assisting the physician during the examination.Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments. They also arrange examining-room instruments and equipment, purchase and maintain supplies and equipment, and keep waiting and examining rooms neat and clean. Make sure all rooms are stalked. Also, make sure all messages are touched at least once per day.

Certified Medical Assistant

Providence Health and Services
Portland, OR
12.2012 - 07.2016
Report to practice administrator, perform nursing procedures under supervision of Physician or physician assistant, assist physician or physician assistant in exam rooms, escort patients to exam rooms, interview patients, measure vital signs, and document all information in patients chart, give instructions to patients as instructed by Physician or Physician assistant, Ensure all related reports, labs and information is filed and is available in patients’ medical records prior to their appointment, keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required, take telephone messages and triage and process messages from patients and front office staff to Physicians and Physician’s assistant, maintain all logs and required checks(I.e. refrigerator temperatures, emergency medication, expired medications, oxygen, cold sterilization fluid change, etc.), perform point of care testing.

Education

Medical Assistant Degree - Certified Medical Assistant

Sanford Brown College
2012

Skills

  • HIPAA compliance
  • Charting expertise in EMR(EPIC, Athena)
  • Understands medical procedures
  • Quick problem solver
  • Medical terminology knowledge
  • Valid Oregon drivers license
  • Valid insurance
  • Reliable transportation
  • Calm and level-headed under duress
  • Problem resolution ability
  • Enthusiastic caregiver
  • Patient/family focused
  • Efficient in sterilization techniques
  • Excellent at vitals and charting of vital signs
  • Venipuncture and phlebotomy
  • Wound care and irrigation
  • Scribe for physicians

Certification

CPR Certification, Medical Assistant Degree

Timeline

Renal Dialysis Technologist

DaVita
07.2024 - Current

Server

UpTown Charlies
01.2023 - Current

Lab Technician

Veterans Affairs Medical Center
12.2020 - 12.2022

Certified Medical Assistant

Multnomah Orthopedics
03.2018 - 01.2020

Certified Medical Assistant

Oregon Internal medicine
09.2016 - 03.2018

Certified Medical Assistant

Providence Health and Services
12.2012 - 07.2016

Medical Assistant Degree - Certified Medical Assistant

Sanford Brown College