Tina Burrows, MHA
Shoreline,WA
Summary
Dedicated healthcare professional with over eighteen years of experience in the cancer community, recognized for leading teams to enhance patient care and streamline operational processes within hospital systems. Proven expertise in clinical administrative support, interdisciplinary coordination, and team leadership, complemented by strong analytical and problem-solving skills. Committed to developing innovative solutions that exceed clinical and operational goals, ultimately driving improved healthcare outcomes. Passionate about fostering a collaborative environment prioritizing patient well-being and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Clinical Trial Navigator
Fred Hutchinson Cancer Center, Office of Community Outreach & Education
02.2024 - Current
- Coordinated building and office upkeep, inventory, and maintenance.
- Clinical Patient Navigation for patients enrolled in GUIDE Pilot Study at FHCC
- Direct patient support for patients in GUIDE Study to help improve enrollment and retention of clinical trial patients.
- Provided financial reimbursement, resource assistance, and emotional support to address health-related social needs.
- · Provided outreach and educational programs by collaborating with community members and Community Health Educators.
Patient Care Coordinator – Oral Medicine Service, Breast Oncology
Fred Hutchinson Cancer Center
09.2014 - 02.2024
- Team leader with increasing responsibility over patient coordination and office management support.
- Coordinated dental and oral health treatment for medically complex patients, removing barriers to care.
- Administrative support to maintain, organize, and purchase office supplies.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- EPIC Super User and Change Management Leader.
Program & Operations Manager
Cancer Lifeline
08.2010 - 09.2014
- Provided outreach and educational programs by collaborating with community members and educators.
- Coordinated building and office upkeep, inventory, and maintenance.
- Managed and supervised support and education programs for patients at Valley Medical Center & EvergreenHealth.
- Collaborated with hospital staff and community educators to provide support and educational services to patients.
- Developed and deepened partnerships with related organizations to enhance success of programs.
- Conducted community workshops and outreach to promote programs and services.
Community Information Specialist/Disability Information Specialist
King County 211 Community Information & Crisis Intervention
08.2007 - 09.2008
Crisis Intervention Specialist
YWCA Angeline’s Center for Homeless Women
09.2005 - 08.2007
Education
Masters in Healthcare Administration - Healthcare Administration
University of Washington
Seattle, WA06.2023
Bachelor of Arts - Women's Studies, Human Rights
University of Washington
Seattle, WA06.2005
Skills
- Skilled in managing multiple tasks
- Strong organizational skills
- Systems Thinking
- Experience with REDCap & OnCore
- Workday & Kronos proficiency
- Expertise in EPIC & ORCA
- Proficient in Microsoft Office Ste, including Excel, Publisher & Access
- Cross-functional teamwork & collaboration
- Office management assistance
- Program Oversight & Leadership
- Problem Solving skills
Certification
- American Cancer Society Leadership in Oncology Navigation
- American Cancer Society Leadership in Oncology Navigation-Clinical Trial Navigation
- American Cancer Society Leadership in Oncology Navigation Mastery
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead.”
Nelson Mandela
Timeline
Clinical Trial Navigator
Fred Hutchinson Cancer Center, Office of Community Outreach & Education
02.2024 - Current
Patient Care Coordinator – Oral Medicine Service, Breast Oncology
Fred Hutchinson Cancer Center
09.2014 - 02.2024
Program & Operations Manager
Cancer Lifeline
08.2010 - 09.2014
Community Information Specialist/Disability Information Specialist
King County 211 Community Information & Crisis Intervention
08.2007 - 09.2008
Crisis Intervention Specialist
YWCA Angeline’s Center for Homeless Women
09.2005 - 08.2007
Bachelor of Arts - Women's Studies, Human Rights
University of Washington
Masters in Healthcare Administration - Healthcare Administration
University of Washington