Tina Cooper
Princeton,TX
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Seeking a claims adjuster position to apply powerful negotiation and problem solving skills that will contribute to company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Eberl Claims Service
03.2021 - Current
- Receive first notice of loss inbound calls
- Make initial contact calls and follow-up calls to insurance customers
- Track claims process and compliance
- Research prior losses
Estimator & Claims Manager
Tallent Roofing Inc
03.2023 - 07.2023
- Managed claim process from initiation to resolution, ensuring accuracy and timeliness
- Reviewed all insurance scopes of loss to analyze awarded coverage and line items
- Created revised estimates and validated all legitimate line items with proper documentation
- Collaborated with internal teams to streamline processes and enhance the customer experience
- Communicated directly with homeowners, updating them on the claim process and addressing any concerns
- Created final invoice and supplement for the claim and submitted to the insurance company upon completion of work
PEIMS Coordinator
Farmersville ISD
07.2019 - 12.2021
- Developed deadlines and worked cooperatively with campus staff to collect, organize, and format data required to submit district PEIMS data in a timely manner
- Created, managed, and presented professional development curriculum for student and business PEIMS data standards and procedures
- Provided training and support to campus and central office staff responsible for processing PEIMS data
- Assisted special population programs to assure the maximization of school funds generated via PEIMS
- Coordinated auditing of PEIMS data against campus records
- Analyzed data and created reports on findings
- Analyzed and verified data submitted by campuses to ensure accuracy of information being reported
- Submitted student and business data to TEA following policies established by federal and state law, Board of Education and local board policy
TxEIS Student Consultant
Region 10 ESC
03.2013 - 10.2018
- Provided consulting and software support for the Ascender Student Information Services Suite
- And state mandated PEIMS data utilized by participating school districts
- Trained school district users in the proper procedures for the utilization of the supported software
- Prepared and developed presentation data for software training workshops
- Presented demonstrations to potential customers
Data Specialist
IIANT
03.2013 - 10.2018
- Planned, organized, and administered state and district-wide assessments
- Managed student data via Ascender Student Information Software Suite
- Designed and delivered software training to teachers and support personnel
- Collected, organized and reported PEIMS data to the Texas Education Agency
Education
Business Administration -
The University of Texas at Arlington
01.1995
Associate of Arts - AA - Business
Wade College
01.1994
High School Diploma -
Bartlesville High School
01.1992
Skills
- Acculynx Software
- Ascender Student Software
- Claim Processing
- Customer Experience
- Project Management
- Property and Casualty Insurance Policy Knowledge
- Research and Analysis
- Technical Support
- Successful Negotiation
- Tax Preparation
- Claims Processing
- Advanced oral and written communication skills
- Database Management
- Problem-Solving
- Event Coordination
- Microsoft Office
- Documentation and Recordkeeping
Certification
Texas All Lines Insurance Adjuster, 04/22
Timeline
Estimator & Claims Manager
Tallent Roofing Inc
03.2023 - 07.2023
Independent Insurance Adjuster
Eberl Claims Service
03.2021 - Current
PEIMS Coordinator
Farmersville ISD
07.2019 - 12.2021
TxEIS Student Consultant
Region 10 ESC
03.2013 - 10.2018
Data Specialist
IIANT
03.2013 - 10.2018
Associate of Arts - AA - Business
Wade College
High School Diploma -
Bartlesville High School
Business Administration -
The University of Texas at Arlington
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