Tina Cooper
Princeton,TX
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Seeking a claims adjuster position to apply powerful negotiation and problem solving skills that will contribute to company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Eberl Claims Service
Texas, United States
03.2021 - Current
- Receive first notice of loss inbound calls
- Make initial contact calls and follow-up calls to insurance customers
- Track claims process and compliance
- Research prior losses
Estimator & Claims Manager
Tallent Roofing Inc
Melissa, United States
03.2023 - 07.2023
- Managed claim process from initiation to resolution, ensuring accuracy and timeliness
- Reviewed all insurance scopes of loss to analyze awarded coverage and line items
- Created revised estimates and validated all legitimate line items with proper documentation
- Collaborated with internal teams to streamline processes and enhance the customer experience
- Communicated directly with homeowners, updating them on the claim process and addressing any concerns
- Created final invoice and supplement for the claim and submitted to the insurance company upon completion of work
PEIMS Coordinator
Farmersville ISD
Farmersville, United States
07.2019 - 12.2021
- Developed deadlines and worked cooperatively with campus staff to collect, organize, and format data required to submit district PEIMS data in a timely manner
- Created, managed, and presented professional development curriculum for student and business PEIMS data standards and procedures
- Provided training and support to campus and central office staff responsible for processing PEIMS data
- Assisted special population programs to assure the maximization of school funds generated via PEIMS
- Coordinated auditing of PEIMS data against campus records
- Analyzed data and created reports on findings
- Analyzed and verified data submitted by campuses to ensure accuracy of information being reported
- Submitted student and business data to TEA following policies established by federal and state law, Board of Education and local board policy
TxEIS Student Consultant
Region 10 ESC
Richardson, United States
03.2013 - 10.2018
- Provided consulting and software support for the Ascender Student Information Services Suite
- And state mandated PEIMS data utilized by participating school districts
- Trained school district users in the proper procedures for the utilization of the supported software
- Prepared and developed presentation data for software training workshops
- Presented demonstrations to potential customers
Data Specialist
IIANT
McKinney, United States
03.2013 - 10.2018
- Planned, organized, and administered state and district-wide assessments
- Managed student data via Ascender Student Information Software Suite
- Designed and delivered software training to teachers and support personnel
- Collected, organized and reported PEIMS data to the Texas Education Agency
Education
Business Administration -
The University of Texas at Arlington
01.1995
Associate of Arts - AA - Business
Wade College
01.1994
High School Diploma -
Bartlesville High School
01.1992
Skills
- Acculynx Software
- Ascender Student Software
- Claim Processing
- Customer Experience
- Project Management
- Property and Casualty Insurance Policy Knowledge
- Research and Analysis
- Technical Support
- Successful Negotiation
- Tax Preparation
- Claims Processing
- Advanced oral and written communication skills
- Database Management
- Problem-Solving
- Event Coordination
- Microsoft Office
- Documentation and Recordkeeping
Certification
Texas All Lines Insurance Adjuster, 04/22
Timeline
Estimator & Claims Manager
Tallent Roofing Inc
03.2023 - 07.2023
Independent Insurance Adjuster
Eberl Claims Service
03.2021 - Current
PEIMS Coordinator
Farmersville ISD
07.2019 - 12.2021
TxEIS Student Consultant
Region 10 ESC
03.2013 - 10.2018
Data Specialist
IIANT
03.2013 - 10.2018
Associate of Arts - AA - Business
Wade College
High School Diploma -
Bartlesville High School
Business Administration -
The University of Texas at Arlington