Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Dayal

Fremont,USA

Summary

QA engineer with over 10 years of experience testing web, mobile, and cross-platform products, including more than six years at Apple working on Siri and iWork. Comfortable with manual testing, test execution, defect tracking and reporting, and validating application functionality across different scenarios. Has worked closely with engineering, product, and support teams through full release cycles, including helping reproduce and resolve issues reported by customers. Adapts quickly to new tools and environments, and works equally well independently or as part of a team.

Tests web, mobile, and cross-platform applications across functional, integration, GUI, exploratory, user acceptance, regression, smoke, build acceptance, regional, load, compatibility, and end-to-end testing Analyzes requirements in detail and develops test plans, test cases, and test reports for manual and automated testing, including automated regression scenarios in Selenium WebDriver Strong knowledge of SDLC and STLC, with hands-on bug reporting and tracking across multiple defect-tracking systems Proficient in SQL for back-end data verification Works closely with engineering, product, and support teams, including reproducing and helping resolve customer-reported issues Communicates clearly with the team to identify and resolve issues, comfortable working independently or as part of a team Highly motivated and detail-oriented, adapting quickly to new environments and technologies

Overview

21
21
years of professional experience

Work History

Software QA Engineer (Contractor)

Apple Inc.
Santa Clara, CA
04.2022 - Current
  • Ran functional, sanity, smoke, and regression testing across Siri-supported platforms, including iOS, Watch, Mac, HomePod, and audio accessories
  • Partnered with cross-functional engineering teams on hot fixes, running sanity testing to validate quick turnarounds
  • Executed test cases across iOS, Watch, and audio accessories, including AirPods
  • Tested unreleased iOS applications and Siri features for compatibility with unreleased hardware
  • Owned qualification sign-offs on developer and customer builds for Siri features
  • Reported bugs and defects through Apple's internal bug tracking tool
  • Mentored new team members and helped transfer testing knowledge to other test houses after feature releases
  • Apple's voice assistant across iOS, watchOS, macOS, and HomePod

Software QA Engineer

Apple Inc.
07.2019 - 01.2022
  • Tested new iWork releases against daily OS updates, running feature and regression checks across desktop, mobile, and web
  • Owned manual, regression, functional, and compatibility testing for Pages, Numbers, and Keynote
  • Verified bugs and issues consistently and communicated promptly ahead of release
  • Performed ad hoc and structured daily testing to support consistent product delivery
  • Verified iWork compatibility with the Box-iWork integration across all three platforms
  • Reported bugs and defects through Apple's internal bug tracking tool
  • Pages, Numbers, and Keynote across macOS, iOS, and iCloud.com

Software QA Analyst

Dialpad Inc.
San Francisco, CA
05.2018 - 10.2018
  • Gathered requirements from the product team and built detailed test plans for new features and modules
  • Tested web and native applications across macOS, Windows, iOS and Android
  • Caught showstopper defects that required code revisions before release
  • Validated functional and regression behavior against expected and unexpected user input
  • Verified, validated, and tracked defects through to resolution and reporting
  • Performed usability and GUI testing, including menu accessibility and validation across different screen sizes
  • Verified Dialpad's integration with Salesforce, ServiceNow, and Zendesk
  • Tested Dialpad Voice AI, including real-time transcription, sentiment analysis, and smart notes
  • Cloud-based business communications platform, including voice, video, messaging and Voice AI

Software QA Engineer

Hightail Inc.
Campbell, CA
03.2015 - 10.2017
  • Owned build acceptance, smoke, regression, functional, billing, exploratory, cross-browser, regional, and end-to-end testing across Hightail's web, desktop sync, Outlook client, iOS, and Android products
  • Gathered requirements from the product team to scope new features and modules and build detailed test plans
  • Created, maintained, and executed test cases across modules in TestRail
  • Coordinated with product and engineering on defects tracked in JIRA
  • Ran automated regression suites on remote instances using Sauce Labs
  • Performed manual backend testing with SQL
  • Took part in daily scrums and owned weekly production releases
  • Cloud platform for creative file sharing and collaboration

QA Engineer

Office Tiger (acquired by RR Donnelley)
Chennai, India
06.2005 - 06.2007
  • Designed test cases against requirements and specifications for transaction processing
  • Validated transaction functionality, including date, quantity, price, net amount, and automatic coding
  • Performed root-cause analysis and severity triage on reported issues
  • Tracked and reported defects through Bugzilla
  • Securing litigation transaction processing for claims and settlements

Education

MBA - Commerce

University of Madras
Chennai, India

Bachelor of Commerce - undefined

University of Madras
Chennai, India

Software QA Training - undefined

Portnov Computer School
Los Altos, CA

Selenium with Java Training - undefined

Kanoah
Fremont, CA

Skills

  • Functional Testing
  • Regression Testing
  • Integration Testing
  • Exploratory Testing
  • User Acceptance Testing
  • Smoke Testing
  • Build Acceptance Testing
  • End-to-End Testing
  • GUI Testing
  • Compatibility Testing
  • Cross-Browser Testing
  • Regional Testing
  • Load Testing
  • Selenium WebDriver
  • IntelliJ IDE
  • Apple Internal Test Tool
  • Eclipse
  • Sauce Labs
  • VMware Server
  • Oracle VirtualBox
  • Microsoft RDP
  • IOS
  • MacOS
  • WatchOS
  • Windows
  • JIRA
  • Bugzilla
  • Apple Internal Bug Tracking
  • SDLC
  • STLC
  • Agile Scrum
  • SQL
  • Oracle
  • MS SQL Server
  • HTML
  • CSS
  • JavaScript
  • Salesforce
  • ServiceNow
  • Zendesk

Timeline

Software QA Engineer (Contractor)

Apple Inc.
04.2022 - Current

Software QA Engineer

Apple Inc.
07.2019 - 01.2022

Software QA Analyst

Dialpad Inc.
05.2018 - 10.2018

Software QA Engineer

Hightail Inc.
03.2015 - 10.2017

QA Engineer

Office Tiger (acquired by RR Donnelley)
06.2005 - 06.2007

Bachelor of Commerce - undefined

University of Madras

Software QA Training - undefined

Portnov Computer School

Selenium with Java Training - undefined

Kanoah

MBA - Commerce

University of Madras
Tina Dayal