Tina Dunn
Mount Pleasant,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking new opportunities to enhance abilities while contributing to company growth.
Overview
33
33
years of professional experience
Work History
IT Operations Adminstrator
Guaranty Bank & Trust
Mt. Pleasant, TX
05.2026 - Current
- Provided technical support and promptly resolved system issues to minimize downtime.
- Developed IT policies and procedures to enhance operational efficiency.
- Assisted in developing operational processes and procedures to streamline workflows.
- Processed incoming invoices to ensure timely payments to suppliers.
Operations Officer
Guaranty Bank & Trust
Mt. Pleasant, TX
06.2015 - 05.2026
- Performed ACH origination functions, including batch creation, balancing, and submission to the Federal Reserve Bank.
- Processed ACH transactions efficiently and accurately for timely processing.
- Reviewed transaction reports for compliance with federal regulations and company policies.
- Maintained up-to-date knowledge of NACHA rules and best practices in ACH processing.
- Utilized software systems to monitor transaction activity and troubleshoot issues effectively.
- Assisted clients with inquiries regarding ACH transactions and account issues.
Accounting Specialist
Guaranty Bank & Trust
Mt. Pleasant, TX
03.2006 - 06.2015
- Reconciled bank statements for multiple accounts on a daily and monthly basis.
- Created detailed reports for month-end close process, enhancing accuracy of account reconciliations.
- Evaluated data to verify accuracy of entries, calculations, and billing codes, ensuring compliance.
- Managed intercompany transactions and reconciled intercompany accounts each month.
- Researched, documented, and resolved complex accounting inquiries from internal departments.
- Assisted with the preparation of internal audits by providing requested documentation.
- Contributed to special projects and initiatives, aligning financial processes with business objectives.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Analyzed balance sheets for mistakes and inaccuracies.
- Reviewed and implemented improvements to accounting processes and procedures.
Vault Teller
Guaranty Bank & Trust
Mt. Pleasant, TX
04.2002 - 03.2006
- Managed vault transactions and maintained accurate cash inventory.
- Processed deposits and withdrawals for customers efficiently and securely.
- Ensured compliance with bank policies and procedures during all transactions.
- Conducted regular audits of vault contents to verify accuracy and security.
- Performed daily reconciliation of vault funds and reported any irregularities to management.
- Monitored cash flow to prevent discrepancies and ensure optimal operations.
- Assisted in training new tellers on vault operations and security measures.
Bookkeeper/Proof Operator
Guaranty Bank & Trust
Mt. Pleasant, TX
08.1999 - 03.2002
- Encoded all checks using proof machine for efficient cash letter processing.
- Managed incoming and outgoing cash letters, ensuring timely delivery of financial statements.
- Mailed processed statements to clients, enabling timely account updates and enhancing client satisfaction.
- Processed daily NSF items and chargeback checks, ensuring transaction accuracy and compliance.
Office Cashier
Super One Foods
Mt. Pleasant, TX
02.1994 - 05.1999
- Oversaw cash register operations, ensuring secure and accurate handling of personal checks and cash transactions.
- Processed customer transactions with high accuracy, enhancing overall customer satisfaction at Super One Foods.
- Maintained cash drawer balance and performed regular cash reconciliations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Sorted and counted cash and coins in cash drawer, maintaining organized and balanced records for daily operations.
Education
High School Diploma -
Mt Pleasant ISD
Mt. Pleasant, TX05-1997
Skills
- Account reconciliation
- Operational processes
- System administration
- System troubleshooting
- Data analysis
- Compliance auditing
- Invoice processing
- Team collaboration
Timeline
IT Operations Adminstrator
Guaranty Bank & Trust
05.2026 - Current
Operations Officer
Guaranty Bank & Trust
06.2015 - 05.2026
Accounting Specialist
Guaranty Bank & Trust
03.2006 - 06.2015
Vault Teller
Guaranty Bank & Trust
04.2002 - 03.2006
Bookkeeper/Proof Operator
Guaranty Bank & Trust
08.1999 - 03.2002
Office Cashier
Super One Foods
02.1994 - 05.1999
High School Diploma -
Mt Pleasant ISD