Tina Emery Smith

Trained and mentored new servers on service standards and procedures.

Provided guidance and direction to employees throughout their shift.

Cash management transactions accurately and efficiently.

Managed tables throughout dining room to execute service at highest level.

Created positive guest experience by listening to guest needs and recommending options to meet requests.

Facilitated direct client correspondence to address inquiries and concerns effectively.

Coordinated diverse food and drink menus for events, ensuring ample options.

Managed client communication to strengthen relationships and improve service delivery.

Ensured client satisfaction with customized event planning and execution.

Delivered exceptional customer service to elevate dining experiences.

Executed opening and closing duties, including setting up dining area and restocking supplies.

Demonstrated enthusiasm and in-depth knowledge of restaurant menu and offerings.