Tina Ezzell
Granbury,TX
Summary
Dedicated Administrative Assistant with strong skills in customer relations and the ability to thrive in fast-paced environments. Detail-oriented and decisive, delivering accurate clerical support through effective multitasking. Proven capability to collaborate within teams or independently to meet deadlines and achieve organizational goals.
Overview
35
35
years of professional experience
Work History
Leasing Agent
Stone Creek Ranch Apartments
Wichita Falls, TX
05.2022 - 10.2023
- Met potential renters and guided tours of available units; followed up on leads to enhance rental opportunities.
- Performing background checks, credit checks, and other responsibilities to ensure prospective renters qualify.
- Negotiate, prepare, and execute lease agreements using property standards and regulations.
- Handling the collection of rent payments, security deposits, and application fees.
- Handled resident service requests, informed residents of changes to rental agreements and upcoming property issues, and coordinated with maintenance personnel on all service requests.
- Building a rapport with current tenants to give them personalized service.
Senior Admin Clerk
City of Wichita Falls, Texas. Fleet Dept
Wichita Falls, TX
09.2020 - 05.2022
- Processed service requests, payments, and invoices to ensure timely resolutions.
- Prepared reports and payment requests, maintaining clear documentation.
- Maintained paperwork for 800 city units for annual state inspections and conducted vehicle inspections.
- Monitored fuel usage and fluids for approximately 800 city units.
- Tracked fuel deliveries to fire stations, municipal airport, Kickapoo airport, and landfill.
- Composed pre-presort files and distributed memos, reports, schedules, and records.
- Entered data and maintained inventories while managing incoming mail.
- Provided assistance and information while answering phones and taking messages.
Leasing Agent
LINCOLN PROPERTY COMPANY
Flower Mound, TX
05.2017 - 08.2019
- Conducted tours for potential renters and followed up on leads to facilitate leasing decisions.
- Performing background checks, credit checks, and other responsibilities to ensure prospective renters qualify.
- Negotiate, prepare, and execute lease agreements using property standards and regulations.
- Managed collection of rent payments, security deposits, and application fees to ensure timely transactions.
- Coordinated with maintenance personnel and vendors to address service requests and maintain property operations.
- Established rapport with current tenants to provide personalized service and enhance tenant satisfaction.
Office Manager
A-1 ELECTRIC
Wichita Falls, Texas
03.2005 - 11.2008
- Managed client and vendor accounts to foster strong relationships and streamline communication.
- Executed collections, bank deposits, and payroll with a focus on accuracy and timeliness.
- Prepared weekly collection and budget reports for the CEO.
- Oversaw purchasing and inventory control to ensure optimal stock levels.
- Receiving, logging and coding all invoices for scheduled jobs.
- Delivered exceptional customer service to clients by addressing their needs and inquiries promptly.
Sales and Catering Director
SHERATON HOTEL
Wichita Falls, Texas
02.1989 - 08.2003
- Led sales and marketing initiatives to drive engagement and increase brand visibility.
- Cultivated business relationships with new and existing clients at community and corporate levels, enhancing partnership opportunities.
- Organized and executed diverse yearly events, such as wedding receptions and city conventions, to foster networking opportunities.
- Negotiated vendor contracts and oversaw staff recruitment and training to ensure operational excellence.
Education
Some College (No Degree) - Basics
Vernon Region Junior College
Wichita Falls, TXSome College (No Degree) - Business Administration
Midwestern State University
Wichita Falls, TXSkills
- Leasing agent and property management
- Property leasing and fair housing regulations
- Negotiation skills
- Customer service excellence
- Accounts receivable and payable
- Financial reporting expertise
- Yardi and Entrata proficiency
- Microsoft Excel and Outlook
- Office management and scheduling
- Payroll administration
- Purchasing strategies
- Asset management principles
- Lead generation techniques
- Pricing analysis and management
- Leadership capabilities
- Customer relationship management
Timeline
Leasing Agent
Stone Creek Ranch Apartments
05.2022 - 10.2023
Senior Admin Clerk
City of Wichita Falls, Texas. Fleet Dept
09.2020 - 05.2022
Leasing Agent
LINCOLN PROPERTY COMPANY
05.2017 - 08.2019
Office Manager
A-1 ELECTRIC
03.2005 - 11.2008
Sales and Catering Director
SHERATON HOTEL
02.1989 - 08.2003
Some College (No Degree) - Basics
Vernon Region Junior College
Some College (No Degree) - Business Administration
Midwestern State University