Tina Foster
League City,TX
Summary
Dynamic professional with a strong background in customer service and administrative support. Expert in cake decorating and food safety, I excelled in enhancing client satisfaction and streamlining operations. Proven ability to create unique baked goods and foster client relationships, driving repeat business through exceptional service.
Overview
32
32
years of professional experience
Work History
Home Baker
Self
League City, TX
12.2020 - 01.2025
- Developed and refined unique recipes for various baked goods, enhancing product diversity.
- Established online presence through social media platforms, increasing customer engagement and visibility.
- Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
- Increased repeat business through exceptional customer service and attention to individual preferences and dietary needs.
Administrative Assistant
Angie Smith Agency
League City, TX
09.2012 - 04.2015
- Coordinated communication between clients and agency staff, enhancing information flow and service delivery.
- Developed and maintained filing systems to ensure accurate record-keeping and data retrieval.
- Assisted in preparation of reports, presentations, and marketing materials to support agency initiatives.
- Supported financial record-keeping by preparing invoices and tracking payments accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Researched the best options to match various products with individual client needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Managed scheduling for team meetings and client appointments, ensuring optimal use of time resources.
Bakery Worker
Nancy's Cheesecakes
Kansas City, MO
05.2000 - 07.2002
- Operated ovens and mixers, ensuring consistent product quality.
- Assisted in developing seasonal recipes to enhance product offerings.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Administrative Assistant
Holy Cross Early Childhood Center
Kansas City, MO
10.1992 - 09.1995
- Provided training support to new administrative staff, improving onboarding processes and team integration.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
No Degree - Elementary Education
Maple Woods Commuity College
Kansas City, MOHigh School Diploma -
Pawnee City Public School
Pawnee City, NE05-1990
Skills
- Cake decorating
- Food safety
- Customer service
- Data entry
- Administrative support
Timeline
Home Baker
Self
12.2020 - 01.2025
Administrative Assistant
Angie Smith Agency
09.2012 - 04.2015
Bakery Worker
Nancy's Cheesecakes
05.2000 - 07.2002
Administrative Assistant
Holy Cross Early Childhood Center
10.1992 - 09.1995
No Degree - Elementary Education
Maple Woods Commuity College
High School Diploma -
Pawnee City Public School