Tina Hernandez
Vail,United States
Summary
Talented Information Technology professional with 20 years of experience and successful career in planning, developing and executing modern technologies and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and customer relations abilities. Professional and outgoing with success in building relationships and proven success in managing cross-functional teams.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Division Chief, Future Operations
Network Enterprise Technology Command (NETCOM)
Fort Huachuca, Arizona
01.2023 - Current
- Serve as the NETCOM Division Chief for Future Operations (FUOPS)
- As the Division Chief I exercise program responsibility to supervise, manage, and provide advice on NETCOM and Department of Defense Information Network-Army (DoDIN-A) Information Technology (IT) plans, programs, and Enterprise system and services architecture activities
- These include strategic planning; requirements management; Army enterprise systems and services architectures, design and implementation plans reviews; technical standards, and configuration control processes
- I lead Enterprise Services and Network Operations (NetOps) Capability and Project Managers in IT System Owner sustainment and life-cycle planning, as well as budget planning and execution
- I currently manage and execute over 250+million dollars of IT requirements that align with zero-trust principles such as cloud-based technologies, software defined networks, and artificial intelligence
- I am directly responsible and accountable for IT acquisition and contract management
- I also develop IT policies to facilitate capital planning and budget/financial management, software/hardware acquisitions, personnel management activities, and the Army CIO, HQDA G6, and Army Cyber Command strategic, long range, and annual planning programs
- I plan, organize, manage, budget, and direct accomplishment of DoDIN-A IT functions including developing the vision and objectives within NETCOM and the Army
- I manage the requirements and design of IT systems using standard development methodologies, that refine and improve IT services delivery and supports Army business practices
- I serve as the technical authority for the integration of financial planning and resource allocation with needed technologies, management of systems, and business practices associated with the DoDIN-A
- I supervise and direct program operations through a staff of 39 Department of Army senior IT specialists/action officers from GS-11 through 14 levels, 8 military personnel and 40 support contractors engaged in the full range of Army global network enterprise programs
- I plan and assign work, set priorities, set program goals and objectives, and make decisions on work problems presented by employees or contractor staff
- I am responsible for establishing performance standards and appraisals for employees, approve and make decisions on personnel actions for recruitment, reassignment, promotion, reclassification, within grade increases, and other actions for assigned employees
- I am responsible for reviewing required contracting efforts to meet the need of NETCOM and ensure all contract review tools in place are effective and efficient.
Branch Chief, G33 Current Operations
Network Enterprise Technology Command (NETCOM)
Fort Huachuca, Arizona
01.2021 - 01.2023
- I served as the Current Operations-Support Branch Chief for NETCOM Current Operations Division (CUOPS)
- I directed and provided supervision for civilian and military staff members by establishing and coordinating assigned Army-wide management information systems programs, providing liaison support with other government organizations, and the integration of changes to associated programs
- I led operations Information Technology (IT) with continuing responsibility within the Network Enterprise and Technology Command (NETCOM) to review, analyze, develop, and ensure IT operational portfolio was in support of strategic/tactical day to day operations, contingency support, and exercises
- I ensured that Department of Defense (DoD)/Joint policies and architectural concepts were followed, and that enterprise management services and standards were implemented, executed, and enforced, as appropriate, within Army Cyber Command (ARCYBER), NETCOM, the Army Commands (ACOMs), Army Service Component Commands (ASCC), Direct Reporting Units (DRU), Signal Commands (Theater), and the Regional Cyber Centers (RCC) worldwide
- I prepared, presented, and defended operational, functional, doctrinal, and architectural recommendations to technical/operational, managerial, and policy officials throughout the Army and DOD
- I represented NETCOM and was recognized as a technical authority on DoD/Army Cyber Ops/Cyber working groups and committees for operational, functional, technical, and architectural issues
- I ensured operational compatibility of planned and implemented capabilities with operations and management policies of Information Assurance (IA), Cyber, and Cyber Operations within the Army
- I planned, organized, managed, and directed activities to ensure effective and efficient operational support for assigned operations
- I was the lead technical expert to execute portfolio management of operational capabilities which include identification of operational gaps; operational/functional monitoring; CONOPS enforcement; synchronization/integration of strategic/tactical operational requirements, schedules, and activities; monitoring and enforcement of ETP/TTPs; and compliance with change and release management
- I made determinations and recommendations for cyber network optimizations or operational efficiencies on the Army Department of Defense Information Network (DoDIN)
- I collaborated directly with Headquarters Department of Army (HQDA) (especially CIO/G6, G-3), Combatant Commands, Army Cyber Command, Program Executive Officers (PEOs)/Program managers (PMs), Regional Cyber Centers (RCCs), SC(T)s, Functional Commands/organizations, Training and Doctrine Command (TRADOC)/SIGCoE, and NECs to facilitate operational elements, implementation, and operational configuration per approved requirements, design guides, and approved operational processes and policies
- I performed a full range of first-line supervisory duties, that included assigning work, developing performance objectives and rated performance
- I determined training needs and arranged for required training
- I answered employee questions and addressed grievances, or concerns identified by personnel
- I initiated a wide range of training and personnel actions, including hire, reassignment, detail, promotions, performance awards and recognition awards.
Division Chief, Mission Partner Environment (MPE) Network Division
United States Army Europe HQs/G6
Wiesbaden, Germany
04.2018 - 01.2021
- As Division Chief of the Mission Partner Environment (MPE) Network Division I was responsible for directing C5ISR programs at the Army Service Component level for the United States Army Europe (USAREUR) G6 Directorate (G6)
- Provided command and control systems guidance in joint operational planning and oversight for the full range of activities required for conducting joint and combined operations for current and future U.S
- And coalition armed forces anywhere in the United States Army Europe (USAREUR) area of responsibility (AOR)
- Responsible for synchronizing the Theater Security Cooperation requirements of USAREUR exercises, cyber and systems interoperability programs to ensure they are properly defined and functional in support of the commander’s component campaign support plan and specified lines of effort
- Provided advisory support coordination for Army tactical communications, sustaining and strategic operational issues with COCOMs, USAREUR staff elements, and sub-ordinate organizations
- Responsible for overall requirements and objectives for managing equipment, systems, and information needed for meeting current and future operational needs for Mission Partner Environment (MPE) network and assigned cyber and information systems
- Responsible for researching, evaluating, developing, implementing, and promoting Army partnerships towards a network-centric, knowledge-based Force through technical competence, planning and resource management to meet organizational goals and objectives
- Maintained budget information while projecting future budget requirements through the Program Objective Memorandum (POM) cycle while executing budget spend plan in a detailed and timely manner and report through Army Portfolio Management Solution (APMS)
- Provided area of responsibility oversight to the USAREUR CIO/G6 and theater business office (TBO) on multi-million-dollar IT procurements to validate operational and future requirements within existing architectures and future strategies
- Directed and provided oversight of updates to assigned theater IT policies, regulations, and pamphlets within the theater to ensure theater compliance with DA guidance and USAREUR’s strategic plan, including information architecture and program publications, policy, and guidance
- Directed and supervised a staff of (42) Information Technology specialists including government civilians, military personnel, and contractors
- Provided oversight and management of assigned Branches for the development, maintenance, and operations of USAREUR MPE networks
- This includes the responsibility to provide oversight as the Cyber Security Service Provider (CSSP) functions to ensure the cyber security posture of USAREUR MPE complies with Federated Mission Network (FMN), DoD and Army security policies
- Establish operations policies and standard processes to operate, maintain and secure MPE services and networks
- Evaluate work performance of subordinates and give advice, counsel, or instruction to employees on both work and administrative matters
- Conduct candidate interviews for positions in the Division, recommending appointment, promotion, or reassignment to such positions
- Evaluated subordinate supervisors and served as the reviewing official on evaluations of nonsupervisory employees rated by subordinate supervisors.
FUOPS/Capability Manager
Network Enterprise Technology Command (NETCOM)
Fort Huachuca, Arizona
01.2009 - 04.2018
- Served as the Senior Program Manager for the Army Golden Master (AGM) baseline operating systems for end-user devices/servers and System Center Configuration Manager (SCCM) with complete responsibility for planning, managing, and directing information technology systems and portfolio management of integrated and interoperable technologies and ensured compliance of cyber security controls and policies
- I was the Army’s technical lead for the upgrade and deployment of Windows 10, across both NIPR and SIPR networks which consisted of approximately 1.2 million endpoints
- The Army successfully deployed AGM Windows 10 within DoD CIO established timelines
- I was responsible for executing, managing, coordinating, and directing all aspects of program management, information assurance, DoD and Army policies/regulations, release management and global communications
- Responsible for developing and executing concepts, objectives and requirements while providing guidance and establishing/managing program priorities, evaluating progress, and implementing Risk Management Strategies
- I provided expert experience in integrating, coordinating schedules and actions for routine and ad hoc assignments to ensure programs are executed on-time, within budget and met performance and security standards
- I consistently developed Program Objective Memorandum (POM) funding requirements for the operation and sustainment of Enterprise Technology capabilities and investments
- Also, ensured that Unfunded Requests (UFRs) requirements are identified, vetted, and submitted through proper funding channels
- Established and maintained close working relationships with Army organizations, DISA, DoD CIO, and other military departments and government agencies to align planning, implementation, and accomplishing mission objectives
- Participated in various Army Senior Leadership meetings, working groups and conferences (to include Vice Chief of Staff of the Army briefings), other DoD agencies and military departments to exchange information, make technical and programmatic recommendations, present program analysis and operational reviews
- Interacted extensively with industry representatives to resolve critical problems with existing systems that arose and to keep apprised of new technologies, best business practices in network technologies, data transfer, engineering, and storage and cyber security
- Supervised military, civilian and provided oversight to contract support personnel which included work assignments, priorities, deadlines, performance standards, conflict resolution, and counseling
- Reviewed work products and evaluated work performance of personnel.
Storage Area Network (SAN) Project Manager
NetApp
Raleigh, NC
07.2006 - 01.2009
- Applied Project Management processes and knowledge areas while leading successful implementation, execution, and life cycle of a variety of complex information technology (IT), information security products that are fielded within enterprise customer network architectures and network operations centers
- Responsible for strategic, capital, workforce planning, policy and standards development, resource/knowledge management, architecture, and infrastructure planning/management to incorporate and integrate existing/emerging SAN technologies
- Duties included analyzing, validating, and resolving technical and resource issues within the project
- Managed projects that include advanced automated information system hardware/software technologies/products with complex parameters and variables
- Project deliverables included the interoperability, integration and implementation of NetApp SAN technologies that protected sensitive data within information systems
- Managed complicated architectures and capabilities which provided an end-to-end enterprise solution
- Provided advice/recommendations relative to project management in system engineering, software development, site preparation and product life cycles to meet project requirements
- Developed cost plans (budgets), milestone phases and final project review deadlines to ensure that project requirements and budgetary compliance was met; implement and maintain quality assurance processes ensuring compliance with directives, guidance and control procedures related to project management
- Responsible for the collection and analysis of requirements, development of the project plan, and justification of resources to execute the plans, and staff oversight of the project.
Storage Area Network Test Engineer
IBM
Tucson, Arizona
08.1997 - 07.2006
- Developed project requirements through design, development, and customer implementation/deployment of storage area network products
- Identified and developed project objectives and scope
- Responsible for testing and interoperability of IBM storage devices, applications, operating systems, network devices, switches, host bus adapters
- Managed and maintained a 10-million-dollar SAN test lab
- Lead a proof-of- concept for an Enterprise customer which resulted in a 4-million-dollar customer account for IBM
- Provided technical guidance, suggestions and recommendations to customers and IBM Senior management to ensure interoperability solutions were technically valid and implemented within budget, performance, and project schedules.
F-14 Aircraft Electrician
United States Navy
Miramar, California
02.1985 - 02.1989
Education
Bachelor of Science - Computer Information Systems
University of Phoenix
05.2001
Skills
- Virtualization Technologies
- Incident Response
- Network Configuration
- Cost Optimization
- DevOps Engineering
- Capacity Planning
- Cost Management
- Compliance and Regulations
- Stakeholder Communication
- Containerization Technologies
- Problem-Solving
- Decision-Making
- Contract Preparation
- Continuous Improvement
- Excellent Communication
- Analytical Skills
- Teamwork and Collaboration
- Goal Setting
Certification
- Information Technology Infrastructure Library (ITIL) Foundations, 2013
- ITIL Operational Support and Analysis, 2014
- ISO/IEC 20000, 2014
- Risk Management Framework Training, 2015
Work
(571-588-0215)
Awards
- Bronze Order of Mercury (NETCOM), 2018
- Army Meritorious Achievement Medal (NETCOM), 2018
- Awarded United States Patent TCP/IP network discovery, 2007
- IBM Technology Achievement Award, 2003
- Good Conduct Medal United States Navy, 1989
- Meritorious Unit Commendation, 1987
References
- Stuart Wells, Director, Data Center Services OPM, stuart.wells@opm.gov, (520) 220-1720
- Matthew Barker, NETCOM, Deputy Chief of Staff, matthew.w.barker10.civ@army.mil, (571) 588-0248
- Ken Beall, Principle Engineer, Microsoft, kbeall@microsoft.com, (520) 820-9931
- Katrina Tuel, Director of Pursuit and Capture, Google, ktuel@google.com, (571) 524-6054
Timeline
Division Chief, Future Operations
Network Enterprise Technology Command (NETCOM)
01.2023 - Current
Branch Chief, G33 Current Operations
Network Enterprise Technology Command (NETCOM)
01.2021 - 01.2023
Division Chief, Mission Partner Environment (MPE) Network Division
United States Army Europe HQs/G6
04.2018 - 01.2021
FUOPS/Capability Manager
Network Enterprise Technology Command (NETCOM)
01.2009 - 04.2018
Storage Area Network (SAN) Project Manager
NetApp
07.2006 - 01.2009
Storage Area Network Test Engineer
IBM
08.1997 - 07.2006
F-14 Aircraft Electrician
United States Navy
02.1985 - 02.1989
Bachelor of Science - Computer Information Systems
University of Phoenix
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