Tina Hillard

• Build orders for dock routes in a timely and accurate manner
• Load route trucks
• Perform daily equipment inspections
• Safely and properly handle replenishment of product
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.

• Mentored many entry-level associates to achieve leadership positions
• Reversed poor performing store by revising systems, processes, training programs and personnel
• Tracked labor, sales and inventory and managed operations to maximize returns

• Scheduled employees and delegated assignments to meet coverage needs and maintain store standards
• Encouraged team-oriented culture with common sales, service and productivity goals
• Conversed with customers about experiences, needs and upcoming promotions to maximize brand loyalty
• Analyzed productivity reports to manage overall performance

Taught employees how to manage customers needs and meet demands in fast-paced environments.

Used computer-assisted ordering to order appropriate quantities of merchandise and supplies.

Organized workloads and coordinated schedules to consistently give customers optimal coverage.

Oversaw daily operations with practiced eye. focusing on efficiency, team collaboration an process improvements.

Held team members responsible for reaching company objectives and processes.