Tina Hula
Chesterfield,MO
Summary
Strategic Change Manager and Prosci-certified practitioner with a track record of leading large-scale complex change initiatives. Expertise in defining and executing change management strategies that minimize resistance and maximize employee adoption. Proficient in leveraging Change Management methodologies to drive successful technology implementations and process improvements, resulting in improved performance and seamless transitions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Change Consultant
Edward Jones
01.2021 - 11.2025
- Spearheaded a large-scale change management initiative T+1 trade settlement date with 100% readiness and adoption results across 25 departments.
- Collaborated with the project team to implement an Investment Advisory Program, enhancing stakeholder engagement by 50% within 4 months through targeted risk and impact analysis.
- Co-led the Digital, Data, and Operations Change Champion Network, enhancing engagement 75% through improved transparency and adoption strategies.
- Led collaboration with cross-functional teams, resulting in a 20% increase in project efficiency.
- Analyzed performance indicators to enhance solution effectiveness, resulting in a 80% increase in project readiness and milestone achievement.
- Delivered data-driven insights to executives, boosting engagement by 30% and enhancing decision-making processes.
Change Management Leader
Edward Jones
01.2020 - 01.2021
- Led Change Management discovery for the Operations Division and implemented a communication strategy, that increased employee engagement with change related content by 50%
- Developed engaging presentations, newsletters, SharePoint sites and emails, reaching over 1000 employees to smoothly implement upcoming changes.
- Identified and mitigated risks, implementing training that increased team adoption by 50% through stakeholder engagement.
Sr. Business Coach
Edward Jones
01.2019 - 12.2020
- Transformed 50 Financial Advisors' customer-centric mindsets, boosting sales results by 30% through strategic coaching.
- Leveraged advanced questioning and active listening skills when coaching Financial Advisors, resulting in a net promoter score of 4.7 out of 5 satisfaction score
- Led a large scale change initiative for the Client Attraction Marketing Hub, enhancing engagement for over 200 financial advisors.
- Partnered with Financial Advisors to develop tailored business plans, boosting client satisfaction by 25%.
People Leader
Edward Jones
12.2016 - 12.2018
- Led a diverse team of 10, boosting collaboration and improving efficiency by 20%.
- Enhanced team accountability by driving participation of 20 associates, leading to a 15% improvement in performance metrics.
- Led a large-scale change and communication effort on New Performance Measures for Financial Advisors which impacted 5 divisions across the firm.
- Analyzed roles and responsibilities and implemented effective solutions, increasing employee capacity issue by 20%.
Planning and Development Consultant
Edward Jones
01.2013 - 12.2016
- Mentored 100 New Financial Advisors using tailored consultative strategies, resulting in a 75% completion in their business plan success rates.
- Empowered 50+ Financial Advisors and Regional Performance Teams with customized training and resources, resulting in a 30% increase in objective achievement.
- Led a team of change advocates to identify and address department gaps, enhancing team culture, resulting in a 15% improvement in employee engagement scores.
Education
Bachelor of Science - Business Management
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Change & project management
- Strong/ Effective communication
- Strategic and forward thinker
- Employee training initiatives
- Teamwork and collaboration
- Team leadership & development
- Problem-solving
- Builds strong relationships
- Stakeholder engagement
- Leadership
- Measurable Outcome focused
- Emotional Resilience
Certification
- Prosci Certification
- Advanced Coaching Certification
- Series 7 & 63
- Arbinger Outward Mindset Certification
Timeline
Sr. Change Consultant
Edward Jones
01.2021 - 11.2025
Change Management Leader
Edward Jones
01.2020 - 01.2021
Sr. Business Coach
Edward Jones
01.2019 - 12.2020
People Leader
Edward Jones
12.2016 - 12.2018
Planning and Development Consultant
Edward Jones
01.2013 - 12.2016
Bachelor of Science - Business Management
Southern Illinois University, Carbondale