Tina Ireland
Tacoma,WA
Summary
Results-driven payroll and HR specialist with a proven track record of enhancing operational efficiency at Costco. Expert in payroll procedures, tax regulations, and benefits administration, achieving significant reductions in payroll discrepancies while ensuring financial accuracy as a Sales Auditor and Payroll Clerk. Highly proficient in multiple payroll software systems and quick to adapt to new technologies, complemented by strong organizational skills and effective communication abilities. Recognized for exceptional performance in employee relations and consistently surpassing organizational goals.
Overview
22
22
years of professional experience
Work History
Sales Auditor
Costco
Fife, WA
08.2023 - Current
- Balances daily sales to funds received using computer-run reports.
- Research and explain discrepancies within the register system.
- Tracks overages and shortages, as well as NSF checks received back from the bank.
- Reviews and balances membership system for processing errors, resale cards and EFT transactions.
- Communicates with the bank by phone to resolve deposit discrepancies.
- Follows up on chargebacks, dispute reports.
- Provides prompt and courteous member service by answering multiple phone lines and assisting members.
- Supported efficient accounting operations with high-quality administrative support.
Payroll/ HR Clerk
Costco
Fife, WA
04.2012 - 08.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Established a well-organized filing system for maintaining all payroll and leave related documents securely
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Completed payroll accurately and timely to meet employee expectations
- Processed timecards and payroll data for team of 200 employees.
- Processed manual checks for employees in accordance with company policies.
- Developed detailed documentation regarding employee leave status changes including start dates, end dates, and return-to-work dates.
- Managed multiple calendars to monitor employee leaves across the organization.
- Monitored expiration dates for medical certifications required by FMLA regulations.
- Provided guidance to employees on the Family Medical Leave Act regulations, company policies, and procedures related to leaves of absence.
- Interpreted and explained human resources policies, procedures or regulations.
- Prepared reports summarizing employee absences due to illness, family emergency, or other reasons.
- Maintained up-to-date knowledge of applicable labor laws and regulations related to leaves of absences.
- Processed employee leave requests accurately and in a timely manner.
- Responded promptly to inquiries from employees about their leave balances and other leave entitlements.
- Collaborated closely with Human Resources staff members on various projects related to employee absences.
- Scheduled or conducted new employee orientations.
Cashier
Costco
Fife, WA
10.2003 - 04.2012
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Fife High School
Fife, WA06.2000
Skills
- Payroll processing
- HR policies implementation
- Employee engagement
- Benefits administration
- Onboarding and orientation
- Workload prioritization
- Diversity and inclusion
Contact
Tacoma, WA 98444
References
References available upon request.
Timeline
Sales Auditor
Costco
08.2023 - Current
Payroll/ HR Clerk
Costco
04.2012 - 08.2023
Cashier
Costco
10.2003 - 04.2012
High School Diploma -
Fife High School
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