TINA JACKSON
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Cook County Health And Hospitals
11.2017 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
General Manager
Red Roof Inn & Suites Hotel
03.2013 - 08.2014
- PROMOTED TO MANAGER IN LESS THAN 6 MONTHS
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Registered Medical Assistant
Aunt Martha's Health
05.2010 - 11.2017
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Cashier Manager
Moo And Oink
05.1995 - 10.2008
- Supervised and managed front-end
- Bookkeeping; Bank Deposits of app 250,000 per week; Balanced cash drawers
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Processed debit, credit, check, ebt and traveler check transactions
- Multi income unit telephones and multi key calculators
- Sales involving retail and wholesale merchandise
- Maintained a clean and safe work area
- Collected inventory data and entered in to computer database
- Created weekly schedules according to sales forecast
- Worked closely with store manager ensuring day to day goals were met.
Education
Bachelor of Science - Health Management And Clinical Assistance
Liberty University
Lynchburg, VA01.2024
Associate of Applied Science - Medical Assisting
Westwood College - Lansing
Lansing01.2009
Associate of Science - Business Administration And Management
South Suburban College of Cook County
South Holland, IL12.2003
High School Diploma -
Thornton Township High School
Harvey, IL06.1995
Skills
- Management/Training
- Privacy and Confidentiality
- Customer Service/ Communication
- Direct Patient Care
- OB/GYN Procedures
- Vaccination Administration
- Electrocardiography
- Phlebotomy
- EMR Charting Expertise
- Currency Collection and Accounting
Accomplishments
- VOLUNTEER EXPERIENCE OR LEADERSHIP
- Access Health Care, Thornton, IL
- Medical Assistant/Volunteer
- As a volunteer I was able to gain experience and give back to my community by the following task:
- Triage Patients, Vitals, Urinalysis, CLIA Test, Charting
Certification
- RMA - Registered Medical Assistant ( AMT)
- CPR and AED Certified
- DCFS Mandated Reporter
- HIPAA, OSHA, CLIA, and JCAHO Certified
- First Aid and Universal Precautions
Additional Information
Specialty Field Experience
- Internal Medicine, Infectious Disease, Pediatrics, Geriatrics
- Disease Management, Family Medicine, Phlebotomy
- Behavior Health, Weight Management
- Women's Health, Gynecology-Obstetrics
Timeline
Registered Medical Assistant
Cook County Health And Hospitals
11.2017 - Current
General Manager
Red Roof Inn & Suites Hotel
03.2013 - 08.2014
Registered Medical Assistant
Aunt Martha's Health
05.2010 - 11.2017
Cashier Manager
Moo And Oink
05.1995 - 10.2008
Bachelor of Science - Health Management And Clinical Assistance
Liberty University
Associate of Applied Science - Medical Assisting
Westwood College - Lansing
Associate of Science - Business Administration And Management
South Suburban College of Cook County
High School Diploma -
Thornton Township High School
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