Tina Johns
Phila,Pa
Summary
Seeking a position in a growth oriented company. Where I can utilize my skills and experience to advance in my career.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Desk/Security Receptionist
Allied Universal
Philadelphia, Pa
10.2012 - Current
- Answered incoming calls and directed messages to the correct party.
- Updated office calendar with new meetings, events and appointments to avoid overbooking.
- Assisted approximately 800 customers daily with guest registration.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Service Representative
City Of Philadelphia
Philadelphia, PA
10.2022 - 11.2025
- Assisted the public with city services, documentation, and regulations.
- Reviewed applications and documents for accuracy and compliance.
- Processed payments, fees, and account transactions.
- Communicated with city agencies to resolve customer concerns.
Home Health Aide
Barber National Institute
Philadelphia, Pa
11.2009 - 10.2012
- Observed and reported any changes in client.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
High School Diploma - Environmental science
Northeast Highschool
Philadelphia, PaPractical Nursing Program (In Progress) -
Falcon Career Institute
Bethlehem, PA05.2026
Skills
- Customer Service
- Front Desk Operations
- Office Administration
- Scheduling & Calendar Management
- Data Entry & Documentation
- Clerical Support
- Multi-line Phone Systems
- Microsoft Office
- Communication Skills
- Client Relations
Certification
- CPR Certified
Timeline
Service Representative
City Of Philadelphia
10.2022 - 11.2025
Front Desk/Security Receptionist
Allied Universal
10.2012 - Current
Home Health Aide
Barber National Institute
11.2009 - 10.2012
High School Diploma - Environmental science
Northeast Highschool
Practical Nursing Program (In Progress) -
Falcon Career Institute