TINA JONES
BLACKWOOD,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
29
29
years of professional experience
Work History
Lead Certified Medical Assistant
Rowan School Of Osteopathic Medicine, ROWANSOM
03.1995 - Current
- Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
- Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
- Contributed to improved patient outcomes by accurately recording vital signs and updating electronic health records for easy access by other healthcare professionals.
- Reduced wait times for patients by effectively managing the flow of the clinic, prioritizing tasks, and ensuring timely completion of duties.
- Played an integral role in quality assurance measures by actively participating in chart audits, identifying areas for improvement and working to address identified issues.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
- Ensured optimal inventory levels were maintained by monitoring supplies usage and submitting replenishment orders as needed.
- Consistently met compliance requirements through diligent documentation of all relevant information related to patients'' conditions or treatment plans.
- Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goalsobjectives.
- Exceeded patient expectations through prompt communication with both medical professionals and clients, ensuring timely resolution of any concerns or questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
NCMA CERTIFICATE - MEDICAL ASSISTING
Star Technical Institute
Stratford, NJ06.1995
Skills
- Clinical Leadership
- Collaboration and Teamwork
- Vital signs monitoring
- Critical thinking abilities
- Professionalism and Ethics
- Documentation accuracy
- Staff Training and Development
- Immunization Administration
- Team Supervision
- Medical billing knowledge
- First Aid and CPR Certification
- Customer Service
- Reliable team player
- Direct Patient Care
- HIPAA Compliance
- Patient-focused care
- Compassionate
- Electronic Health Records
- Dementia and Alzheimer's knowledge
- Medical Terminology
- Patient Flow Management
- Complex Problem-Solving
- Simple dressings
- Inventory and supply management
Timeline
Lead Certified Medical Assistant
Rowan School Of Osteopathic Medicine, ROWANSOM
03.1995 - Current
NCMA CERTIFICATE - MEDICAL ASSISTING
Star Technical Institute
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