Tina Juzwik

Work History

Field Service Technician

Bell and Howell, LLC

11.2019 - Current

Upgraded hardware components, improving processing speeds and operational efficiency for data centers.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Repaired electronic components, resolving issues and enhancing device longevity across multiple platforms.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Established positive customer relationships by providing punctual, cost-effective solutions.

Clerk

United States Postal Service

08.2019 - 11.2019

Assisted coworkers with sorting tasks during peak times.
Followed established procedures for handling sensitive materials.
Sorted incoming mail by size and type for easier distribution.
Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
Actively participated in safety meetings and workshops, contributing to a secure and accident-free workplace environment.
Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
Enhanced team productivity with effective communication and collaboration during high-volume periods.
Processed and organized incoming mail for distribution to appropriate departments.
Collaborated with colleagues across departments to streamline workflows and improve overall organizational efficiency within the mailroom environment.
Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
Streamlined mail processing operations by implementing efficient sorting and organizing techniques.

Supervisor, Slot Technicians

Mardi Gras Casino

04.2019 - 07.2019

Trained staff on best practices to enhance service delivery.
Coordinated cross-functional projects to achieve organizational goals.
Increased customer satisfaction with streamlined service procedures.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Developed effective improvement plans in alignment with goals and specifications.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Field Service Technician

Glory Global Solutions

04.2018 - 01.2019

Debugged software malfunctions using advanced diagnostic tools, enhancing user experience and system reliability.
Upgraded hardware components, improving processing speeds and operational efficiency for data centers.
Repaired electronic components, resolving issues and enhancing device longevity across multiple platforms.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.

Biomedical Technician

Charleston Area Medical Center Health System Inc.

09.1997 - 09.2017

Diagnosed malfunctions in biomedical equipment, implementing effective solutions to restore functionality.
Conducted safety tests on medical devices, ensuring compliance with healthcare regulations and standards.
Utilized schematic diagrams and technical manuals to troubleshoot and repair complex biomedical equipment.
Interpreted technical specifications for installing new biomedical equipment, ensuring optimal performance.
Calibrated and maintained diagnostic imaging equipment, ensuring accurate results for patient diagnoses.
Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
Diagnosed cause of problems and completed repairs.
Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
Maintained safe work environment and adhered to privacy regulations.
Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
Responded swiftly to emergency situations, prioritizing patient care while troubleshooting malfunctioning devices.
Ensured patient safety by adhering to strict quality control procedures during equipment inspections.

Summary

Overview

Work History

Field Service Technician

Clerk

Supervisor, Slot Technicians

Field Service Technician

Biomedical Technician

Education

Associate of Applied Science - Electronic Engineering Technology

Skills

Timeline

Certification

Accomplishments

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Languages

Interests

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