Tina Lewis
ManpowerGroup
Martinsburg,WV
Summary
Knowledgeable Desired Position. Proven background in leading teams, ensuring operational efficiency, and maintaining safety standards. Demonstrated ability in conflict resolution and effective communication.
Work History
Line Captain
2 Years 5 Months- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained new team members on equipment usage and operational procedures.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Resolved operational issues promptly, maintaining a smooth production environment.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Promoted a culture of continuous improvement by encouraging feedback from crew members on ways to enhance day-to-day operations.
Key Holder
3 Years 2 Months- Assisted in daily store operations, ensuring product availability and customer satisfaction.
- Maintained accurate cash handling procedures during transactions and end-of-day reconciliation.
- Supported inventory management by restocking shelves and organizing backroom storage efficiently.
- Trained new employees on store policies, procedures, and customer service best practices.
- Monitored store security systems to prevent loss and ensure a safe shopping environment.
- Collaborated with team members to meet sales goals through effective merchandising strategies.
- Implemented process improvements that enhanced operational efficiency within the store layout.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Facilitated communication between management and staff to address concerns and improve workflow.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Packing, Shipping, and Receiving Assembler
3 Years- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained new team members on equipment usage and operational procedures.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Resolved operational issues promptly, maintaining a smooth production environment.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Promoted a culture of continuous improvement by encouraging feedback from crew members on ways to enhance day-to-day operations.
Cashier
3 Years 3 Months- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to manage high-volume service periods effectively.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at checkout, ensuring adequate stock for sales promotions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Security Supervisor
4 Years 4 Months- Supervised security personnel to ensure compliance with safety protocols and procedures.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
- Coordinated emergency response plans, enhancing preparedness for incidents and ensuring swift action.
- Developed security schedules to optimize personnel coverage during peak operational hours.
- Led investigations into security incidents, ensuring thorough documentation and reporting of findings.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Machine operator
8 Years 3 Months- Operated machinery to ensure efficient production and quality control.
- Maintained equipment, identifying issues to minimize downtime and enhance performance.
- Trained new operators on safety protocols and machine operation procedures.
- Monitored production processes, adjusting settings for optimal output and accuracy.
Education
High School Diploma
Skills
Employee relations
Timeline
Line Captain
ManpowerGroup
02.2024 - CurrentRead More
Key Holder
Save A Lot
04.2020 - 06.2023Read More
Packing, Shipping, and Receiving Assembler
FedEx
02.2016 - 02.2019Read More
Cashier
7 11
02.2013 - 05.2016Read More
Security Supervisor
Charles Town Races & Slots
02.2009 - 06.2013Read More
Machine operator
Southweste printing
01.1999 - 04.2007Read More
Southwestern High
High School Diploma
Read More