Tina Mccoy
Brooklyn,New York
Summary
To obtain a position whereby my skills and abilities will be utilized.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Registrar
Swedish Institute College of Health Sciences
12.2022 - 05.2024
- Retrained in Microsoft excel and other company systems
- Assist the Registrar with the scheduling of student class schedules each term and quarter
- Processed education and enrollment verification for current and former students
- Maintained and filed school records of current and former students
- Printed student degree/diploma for students once they met the graduation requirements
- Obtained student education history for new enrollments
- Collected and provided information of student files to other departments
- Maintained inside and outside phone system
- Acquired documents from current and prior students that request information from their file
Senior Cashier
Wholefoods Market
12.2016 - 04.2024
- Offers exceptional service to differentiated and promote company brands
- Kept the showroom floor clean and maintained clean and neat products on shelves
- Maintained friendly and professional customer interaction
- Demonstrated that customers come first by serving them with urgency
- Consulted with customers on the latest styles and trends
- Balanced the needs of customers simultaneously in a fast retail environment
- Communicated merchandise needs and issues to accommodate the business of the company
Senior Cast Member
Regal Cinemas
08.2014 - 03.2019
- Trained new employees quarterly
- Cross trained and provided a backup for other customer service representatives when needed
- Prevented company loss using awareness and attention to detail
- Replenished merchandise shelves with items to make sales
- Educated customers on products and offered other services
- Assisted manager in opening the cinema counting cash
- Check company equipment to ensure it was in working condition
- Regularly sought out opportunities to Up sale and add on additional items
- Maintained adequate cash supply in cash drawers to multiply check out stations
ATM Custodian
Capital One Bank
07.2013 - 11.2014
- Sole custodian of cash and check ATM
- Crossed trained of other products and merchandise
- Maintained night and daily deposits
- Assisted lead teller and manager with the training of new tellers
- Cashed and maintained large commercial and corporate checks
- Preferred customers to open up checking and saving accounts
- Operated large cash tills
- Answered busy customer service phone lines
Night Teller Supervisor
PAY-O-MATIC CK CASHI
04.2011 - 07.2013
- Made sales of company prepaid cards
- Sold money orders
- Complete wire transfer through money gram and Western Union
- Controlled cash safe
- Cashed payroll and company tax return checks
- Maintained busy phone lines at the beginning of each month
- Trained new employees with the assistance of the manager
Manager
Family Financial, LLC
11.2010 - 02.2011
- Executed customer transactions including deposits of checks and money orders
- Organized stock and supervised teller window
- Processed quarterly volt and ATM audits
- Coordinated daily cash reconciliation at a high volume location
Manager
David's Financial
11.2003 - 11.2010
- Supervised and delegated tasks to a team of 10 or more
- Mitigated risk by ensuring regulatory compliance for required licensing
- Controlled company cash safe and ATM
- Complied with a weekly reimbursement system
- Trained new tellers and managers
- Open and closed safety regulated locations
- Made utility bill payments through the electrical automatic payment billing system
- Resolved bill payment and customer service issues
Education
4 Years - Communications
Borough of manhattan community college
New York, NY01.2000
Skills
- Strong organization
- Conflict resolution
- Customer service
- Active listener
- Quick learner
- Team player
- Supervising Experience
- Upselling
- Sales
- Microsoft Excel
Certification
Driver's License
Willingtorelocate
- Richmond, VA
- Jersey City, NJ
- Pennsylvania
- Or stay in new york city
Personal Information
Authorized To Work: US
Timeline
Assistant Registrar
Swedish Institute College of Health Sciences
12.2022 - 05.2024
Senior Cashier
Wholefoods Market
12.2016 - 04.2024
Senior Cast Member
Regal Cinemas
08.2014 - 03.2019
ATM Custodian
Capital One Bank
07.2013 - 11.2014
Night Teller Supervisor
PAY-O-MATIC CK CASHI
04.2011 - 07.2013
Manager
Family Financial, LLC
11.2010 - 02.2011
Manager
David's Financial
11.2003 - 11.2010
4 Years - Communications
Borough of manhattan community college
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