Summary
Overview
Work History
Education
Skills
Certification
Willingtorelocate
Personal Information
Timeline
Generic

Tina Mccoy

Brooklyn,New York

Summary

To obtain a position whereby my skills and abilities will be utilized.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Registrar

Swedish Institute College of Health Sciences
12.2022 - 05.2024
  • Retrained in Microsoft excel and other company systems
  • Assist the Registrar with the scheduling of student class schedules each term and quarter
  • Processed education and enrollment verification for current and former students
  • Maintained and filed school records of current and former students
  • Printed student degree/diploma for students once they met the graduation requirements
  • Obtained student education history for new enrollments
  • Collected and provided information of student files to other departments
  • Maintained inside and outside phone system
  • Acquired documents from current and prior students that request information from their file

Senior Cashier

Wholefoods Market
12.2016 - 04.2024
  • Offers exceptional service to differentiated and promote company brands
  • Kept the showroom floor clean and maintained clean and neat products on shelves
  • Maintained friendly and professional customer interaction
  • Demonstrated that customers come first by serving them with urgency
  • Consulted with customers on the latest styles and trends
  • Balanced the needs of customers simultaneously in a fast retail environment
  • Communicated merchandise needs and issues to accommodate the business of the company

Senior Cast Member

Regal Cinemas
08.2014 - 03.2019
  • Trained new employees quarterly
  • Cross trained and provided a backup for other customer service representatives when needed
  • Prevented company loss using awareness and attention to detail
  • Replenished merchandise shelves with items to make sales
  • Educated customers on products and offered other services
  • Assisted manager in opening the cinema counting cash
  • Check company equipment to ensure it was in working condition
  • Regularly sought out opportunities to Up sale and add on additional items
  • Maintained adequate cash supply in cash drawers to multiply check out stations

ATM Custodian

Capital One Bank
07.2013 - 11.2014
  • Sole custodian of cash and check ATM
  • Crossed trained of other products and merchandise
  • Maintained night and daily deposits
  • Assisted lead teller and manager with the training of new tellers
  • Cashed and maintained large commercial and corporate checks
  • Preferred customers to open up checking and saving accounts
  • Operated large cash tills
  • Answered busy customer service phone lines

Night Teller Supervisor

PAY-O-MATIC CK CASHI
04.2011 - 07.2013
  • Made sales of company prepaid cards
  • Sold money orders
  • Complete wire transfer through money gram and Western Union
  • Controlled cash safe
  • Cashed payroll and company tax return checks
  • Maintained busy phone lines at the beginning of each month
  • Trained new employees with the assistance of the manager

Manager

Family Financial, LLC
11.2010 - 02.2011
  • Executed customer transactions including deposits of checks and money orders
  • Organized stock and supervised teller window
  • Processed quarterly volt and ATM audits
  • Coordinated daily cash reconciliation at a high volume location

Manager

David's Financial
11.2003 - 11.2010
  • Supervised and delegated tasks to a team of 10 or more
  • Mitigated risk by ensuring regulatory compliance for required licensing
  • Controlled company cash safe and ATM
  • Complied with a weekly reimbursement system
  • Trained new tellers and managers
  • Open and closed safety regulated locations
  • Made utility bill payments through the electrical automatic payment billing system
  • Resolved bill payment and customer service issues

Education

4 Years - Communications

Borough of manhattan community college
New York, NY
01.2000

Skills

  • Strong organization
  • Conflict resolution
  • Customer service
  • Active listener
  • Quick learner
  • Team player
  • Supervising Experience
  • Upselling
  • Sales
  • Microsoft Excel

Certification

Driver's License

Willingtorelocate

  • Richmond, VA
  • Jersey City, NJ
  • Pennsylvania
  • Or stay in new york city

Personal Information

Authorized To Work: US

Timeline

Assistant Registrar

Swedish Institute College of Health Sciences
12.2022 - 05.2024

Senior Cashier

Wholefoods Market
12.2016 - 04.2024

Senior Cast Member

Regal Cinemas
08.2014 - 03.2019

ATM Custodian

Capital One Bank
07.2013 - 11.2014

Night Teller Supervisor

PAY-O-MATIC CK CASHI
04.2011 - 07.2013

Manager

Family Financial, LLC
11.2010 - 02.2011

Manager

David's Financial
11.2003 - 11.2010
Driver's License

4 Years - Communications

Borough of manhattan community college
Tina Mccoy