Tina Mcelfresh
HENDERSON,NV
Overview
6
6
years of professional experience
Work History
Animal Admission/Pet Support Counselor
The Animal Foundation
655 North Mojave Road Las Vegas,NV 89010
10.2022 - Current
- Communicated effectively both verbally and in writing regarding case updates with team members, supervisors, and external partners.
- Established trust-filled relationships with clients by maintaining confidentiality and respecting personal boundaries.
- Demonstrated flexibility and adaptability by adjusting approaches based on evolving needs or situational changes.
- Handled both cash and card transactions with efficiency and proficiency
Manager
Doggie Oasis Day Care
2924 Lake East Drive Las Vegas Nevada 89117
07.2019 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Highschool Diploma -
Lincoln Way High School
New Lenox, ILSkills
- File and Record Keeping
- Data Confidentiality
- Cash handling
- Customer service
Timeline
Animal Admission/Pet Support Counselor
The Animal Foundation
10.2022 - Current
Manager
Doggie Oasis Day Care
07.2019 - 10.2022
Highschool Diploma -
Lincoln Way High School