Tina McElroy
Fort Myers,FL
Summary
Results-oriented Warehouse Lead skilled in team coordination and problem-solving. Enhanced operational efficiency and streamlined processes to boost productivity and employee satisfaction. Managed team operations and improved communication, fostering collaboration and efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Shift Supervisor
Goodwill
Fort Myers, FL
09.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Warehouse Lead
Yuen Logistics
Sumner, Washington
04.2016 - 01.2020
- Supervised team of 10 warehouse associates, guiding workflow to meet operational goals.
- Supervised daily operations and workflow in fast-paced warehouse environment.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Trained team members on safety procedures and equipment handling.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Implemented process improvements that streamlined operations and reduced delays.
- Conducted quality checks on incoming and outgoing shipments.
- Maintained cleanliness and organization of the warehouse space.
- Maintained accurate inventory records with timely updates to support inventory management.
- Performed cycle counts to verify physical stock against system-generated data.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
- Loaded and unloaded trailers with care and efficiency.
- Managed multiple shift responsibilities efficiently, prioritizing immediate tasks to streamline operations.
- Removed damaged products from outgoing shipments during final inspections.
- Protected company inventory by maintaining and organizing storage areas.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Order Picker
ProLogistix
Sumer, WA
02.2011 - 01.2014
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Managed timely and effective replacement of damaged or missing products.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Created and enforced detailed organization processes to increase quality and service standards.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise pallets to move in warehouse.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Safely and securely loaded items to prevent damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Prepared and checked outbound shipments for accuracy.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Picked and packed order items.
Education
High School Diploma -
Washington High School
Tacoma, WA06-1984
Skills
- Equipment maintenance
- Budget management
- Vendor management
Attendance oversight
Safety reviews
Shift reporting
Sales monitoring
Safety awareness
Workplace safety
Cash handling
Staff management
Staff development
Employee training
Continuous improvement
Customer-oriented
Cash handling expertise
Production management
Operations management
Safety
Policy enforcement
Training and mentoring
Staff motivation
Schedule oversight
Schedule management
Conflict resolution techniques
Strategic planning
Consulting
Business development
Inventory control
Staff scheduling
Negotiation
Timeline
Shift Supervisor
Goodwill
09.2022 - Current
Warehouse Lead
Yuen Logistics
04.2016 - 01.2020
Order Picker
ProLogistix
02.2011 - 01.2014
High School Diploma -
Washington High School