Tina Mckenith
Elkton,MD
Summary
Dynamic team leader with a proven track record at Walmart, excelling in performance management and conflict resolution. Skilled in employee training and fostering a collaborative environment, I successfully enhanced customer satisfaction and team productivity through effective communication and coaching. Committed to empowering diverse teams and driving organizational success.
Overview
2026
2026
years of professional experience
Work History
Team Leader
Walmart
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Manager
Walmart
06.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Associate Of Business Administration - Business
Cecil College
21901Skills
- Employee training
- Performance management
- Conflict resolution
- Customer service
- Team building
- Time management
- Communication skills
- Feedback delivery
- Organizational skills
- Cross-training
- Teamwork and collaboration
- Problem-solving
- Team motivation
- Team supervision
- People management
- Staff training
- Coaching and mentoring
- Documentation and reporting
- Leading team meetings
- Mentoring
- Relationship building
- Staff education and training
- Coaching
- Cash handling
- Flexible schedule
- Shift scheduling
- Giving constructive feedback
- Evaluating employee work
Timeline
Manager
Walmart
06.2016 - Current
Team Leader
Walmart
Associate Of Business Administration - Business
Cecil College