Tina Mcneal
Liberty,KY
Summary
Dynamic professional with a proven track record in operations management at Dollar General Store. Skilled in leadership and team building, I excel in enhancing customer satisfaction and optimizing workflows. Adept at problem resolution, I bring a compassionate approach from my experience as a Certified Nursing Assistant, ensuring a safe and supportive environment.
Overview
13
13
years of professional experience
Work History
Assisted General Manager
Dollar General Store
Liberty, KY
08.2024 - 10.2024
- Assisted in coordinating staff schedules to optimize workflow and enhance productivity.
- Engaged in customer service initiatives, enhancing client satisfaction through effective communication and responsiveness.
Online Personal Shopper
Walmart
Venice, FL
06.2023 - 01.2024
- Curated personalized shopping experiences based on customer preferences and lifestyle needs.
- Utilized various e-commerce platforms to efficiently manage product selection and order fulfillment.
- Collaborated with suppliers to stay updated on inventory availability and new product launches.
- Implemented strategies to enhance customer satisfaction through timely communication and follow-ups.
Certified Nursing Assistant
Gardens of North Port
North Port, FL
03.2020 - 04.2022
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Monitored vital signs and documented changes in patient health status accurately and promptly.
- Assisted nursing staff with patient mobility, ensuring comfort and safety during transfers.
- Maintained cleanliness and organization of patient rooms, promoting a safe healing environment.
Assistant Manager
Papyrus Stationary
Royal Palm Beach
02.2012 - 09.2015
- Facilitated team meetings to enhance communication and address operational challenges.
- Streamlined workflow processes, resulting in improved efficiency and reduced errors.
- Assisted in training new staff on company policies and software systems.
- Analyzed customer feedback to implement service improvements and enhance satisfaction.
Education
Associate of Arts - Criminal Justice
Somerset Community College
Somerset, KY05-2026
GED -
Kentucky Adult Education
Liberty, KY08-2024
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Timeline
Assisted General Manager
Dollar General Store
08.2024 - 10.2024
Online Personal Shopper
Walmart
06.2023 - 01.2024
Certified Nursing Assistant
Gardens of North Port
03.2020 - 04.2022
Assistant Manager
Papyrus Stationary
02.2012 - 09.2015
Associate of Arts - Criminal Justice
Somerset Community College
GED -
Kentucky Adult Education