Tina Mercer
Warren,United States
Summary
Dynamic RN Supervisor with a proven track record at Warren Manor Nursing Home, enhancing patient satisfaction through compassionate care and effective interdisciplinary collaboration. Skilled in nursing documentation and staff development, I advocate for patients while implementing quality improvement initiatives, significantly reducing medication errors and hospital readmission rates.
Overview
21
21
years of professional experience
Work History
RN Supervisor
Warren Manor Nursing Home
09.2024 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Rn Supervisor
The Resource Center
01.2024 - 09.2025
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
RN
Warren State Hospital
10.2004 - 09.2023
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Education
Associate Degree In Nursing - Nursing
Jcc
Faulkner New York05.2004
Skills
- Nursing documentation
- Clinical assessment
- Clinical leadership
- Quality improvement
- Ethical practice
- HIPAA compliance
- Continuing education
- Cultural history
- Compassionate care
- Clinical documentation
- Staff development
- Interdisciplinary collaboration
- Patient education
- Staff supervision
- Critical thinking
- Patient safety
- Patient advocacy
- Problem identification
- Multidisciplinary team collaboration
- Drug inventory management
- Risk management
- Inventory and restocking
- Patient education and counseling
- Employee supervision
- Basic life support for health care providers (BLS)
- Medication and IV administration
- Medication administration
- Patient assessment
- Documentation and charting
- Strong clinical judgment
- Infection control measures
- Patient and family advocacy
- Patient care
- Wound care
- Intravenous therapy
- Professional bedside manner
- Physical assessments
- Patient evaluation
- Licensed RN
- Taking vitals
- Compassion and empathy
- Geriatric nursing
- Mobility assistance
- Oxygen saturation standards
- Long-term care
- Palliative care awareness
- Managing deadlines
- Mental health nursing
- Seizure management
- At-risk patient care
- Removing sutures
- Hospice and palliative care
Timeline
RN Supervisor
Warren Manor Nursing Home
09.2024 - Current
Rn Supervisor
The Resource Center
01.2024 - 09.2025
RN
Warren State Hospital
10.2004 - 09.2023
Associate Degree In Nursing - Nursing
Jcc
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