Tina Mitchell
Spanaway,WA
Summary
Accomplished Clinical Research Nurse and Operations Manager at Rainier Clinical Research Center, adept in diabetes management and enhancing patient care quality. Leveraged patient education techniques and interpersonal communication to foster teamwork, improve patient outcomes, and drive process efficiencies. Proven track record in leading initiatives that significantly increased patient satisfaction and staff development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Research Nurse CDCES
Rainier Clinical Research Center
08.2024 - Current
- Reviewed study protocols regularly for compliance with federal regulations, institutional policies, and good clinical practice guidelines.
- Facilitated cross-functional teamwork within the research department by collaborating closely with various healthcare professionals.
- Managed complex patient care situations in the clinical trial setting by applying critical thinking skills and evidence-based practices.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Conducted regular training sessions for staff members on new developments in the field of diabetes care, ensuring up-to-date knowledge and best practices.
- Assisted physicians in devising individualized insulin regimens based on blood glucose trends and lifestyle factors.
- Utilized continuous glucose monitoring devices for real-time data collection, informing adjustments in treatment plans as needed.
- Instructed families about safe injection techniques and insulin pump usage, reducing instances of dosage errors or complications.
- Served as a resource for patients, families, and healthcare providers seeking information on diabetes management strategies or treatment options.
Clinical Operations Manager
Rainier Clinical Research Center
09.2019 - 08.2024
- Oversaw daily operations of the clinic, including staff scheduling, patient flow management, and facility maintenance.
- Ensured regulatory compliance with timely audits, thorough documentation, and prompt corrective actions.
- Spearheaded process improvement initiatives that resulted in increased efficiency and improved patient care quality.
- Improved patient satisfaction by streamlining clinical operations and implementing efficient processes.
- Recruited trained, and mentored new employees, fostering their professional development within the organization.
- Conducted performance evaluations for staff members, identifying strengths as well as areas for growth and improvement opportunities
- Enhanced staff productivity through effective training programs and performance management strategies.
- Developed key performance indicators to monitor departmental progress and identify areas for improvement.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Medical Surgical Telemetry Nurse
St Clare Hospital
04.2018 - 09.2019
- Provided compassionate care for patients undergoing surgical procedures, ensuring their comfort and safety during recovery.
- Conducted comprehensive patient assessments, identifying changes in condition that required intervention or escalation of care.
- Served as an advocate for patients and families, ensuring their voices were heard within the healthcare system.
- Coordinated seamless transitions between different levels of care by collaborating with case managers and social workers during discharge planning processes.
- Managed critical situations effectively by utilizing strong decision-making skills under pressure, ultimately ensuring patient safety.
- Developed individualized nursing care plans that addressed the unique needs of each patient on the Medical Surgical Telemetry unit.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educated family members and caregivers on patient care instructions.
Clinical Research Coordinator
Rainier Clinical Research Center
09.1999 - 12.2017
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
- Developed training materials for new staff members, enhancing team competence and efficiency in clinical trial operations.
Education
Associate of Applied Science - Nursing
Tacoma Community College
Tacoma, WA04-2018
Skills
- Diabetes technology-proficiency with Medtronic, Tandem, and OmniPod insulin pumps
- Blood glucose interpretation-proficiency with CareLink, Tandem Source, Glooko, and DexCom Clarity
- Insulin therapy and diabetes management expertise
- Teamwork, collaboration, an project management
- Problem-solving abilities
- Adaptability and flexibility
- Relationship building and interpersonal communication
- Patient education techniques
Certification
- Registered Nurse License (RN) - Washington State Board of Nursing.
- Certified Diabetes Care and Education Specialist
- Member of the Association of Diabetes Care & Education Specialists
Timeline
Clinical Research Nurse CDCES
Rainier Clinical Research Center
08.2024 - Current
Clinical Operations Manager
Rainier Clinical Research Center
09.2019 - 08.2024
Medical Surgical Telemetry Nurse
St Clare Hospital
04.2018 - 09.2019
Clinical Research Coordinator
Rainier Clinical Research Center
09.1999 - 12.2017
- Registered Nurse License (RN) - Washington State Board of Nursing.
- Certified Diabetes Care and Education Specialist
- Member of the Association of Diabetes Care & Education Specialists
Associate of Applied Science - Nursing
Tacoma Community College
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