Tina MUNGER
Cumberland,MD
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating 2 and a half years of efficiency and safety, known for contributing to team objectives through hard work and collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Advance Auto Parts
Miamisburg, OH
10.2023 - Current
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
OUTBOUND LOADER
Home Depot
MONROE, OH
09.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Loaded product on trailer using packing list to verify and account for parts.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
Sales Associate
Home Depot
Beavercreek, OH
05.2022 - 09.2023
- Conducted inventories on a regular basis to track stock levels.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Prepared merchandise for purchase or rental.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed promotional strategies to increase sales volume.
- Placed special orders or called other stores to find desired items.
- Built and maintained relationships with peers and upper management to drive team success.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Received shipments and checked for accuracy of invoice quantities and product descriptions.
- Assisted in unloading trucks using a forklift when necessary.
- Placed products on conveyors for final wrapping and shipment.
- Processed paperwork related to receiving activities such as bills of lading and packing slips.
- Performed regular cycle counts in accordance with established procedures.
Sales Associate
Home Depot
Kentwood, MI
10.2021 - 05.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Handled customer complaints in a professional manner.
- Cleaned shelves, counters and tables to maintain organized store.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
ALPHA OMEGA CHRISTIAN HOME SCHOOL
Waller, TX06-1985
Skills
- Upselling
- Customer Needs Assessment
- Retail Loss Prevention
- Sales Development
- Forklift Operation
- Load Management
- Merchandise Restock
- Order Picking
- Warehouse Operations
- RF Scanning Devices
- Loading and Unloading
- Boxing and Labeling
- Mentoring and Training
- Pallet Jack Operation
Accomplishments
I have received around 30 awards for performance and accomplishments. Including being employee of the month 3 time's. I have received several merit raises due to my performance.
Certification
stand up fork lift
sit down fork lift
order picker
reach truck
ABOUT ME
- HARDWORKING
- DETAIL ORIENTED
- MENTORING OTHERS
- WILLING TO LEARN AND GROW
References
References available upon request.
Timeline
Sales Associate
Advance Auto Parts
10.2023 - Current
OUTBOUND LOADER
Home Depot
09.2023 - Current
Sales Associate
Home Depot
05.2022 - 09.2023
Sales Associate
Home Depot
10.2021 - 05.2022
High School Diploma -
ALPHA OMEGA CHRISTIAN HOME SCHOOL
Similar Profiles
Mohammed Aliuddin AhmedMohammed Aliuddin Ahmed
Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)
Tyler WrightTyler Wright
NA at Mobile Parts Professional, Advance Auto PartsNA at Mobile Parts Professional, Advance Auto Parts
DANIEL CUNNINGHAMDANIEL CUNNINGHAM
Parts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part InternationalParts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part International
Eddy HernandezEddy Hernandez
Store Manager of Operations at Advance Auto PartsStore Manager of Operations at Advance Auto Parts
Landen DwireLanden Dwire
CS Field Technician at Full Circle Solutions, Inc.CS Field Technician at Full Circle Solutions, Inc.