Summary
Overview
Work History
Skills
Timeline
Generic

Tina Myers

Luverne,MN

Summary

Proactive and meticulous manager with over 24 years of experience in the retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

24
24
years of professional experience

Work History

Assistant Manager

CIrcle K
08.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

General Manager

Kum & Go
02.2014 - 10.2017
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

General Manager

Freedom Valu Center
05.1999 - 09.2014
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Skills

  • Merchandising
  • Promotional Planning
  • Data and Trend Forecasting
  • Hiring and Training
  • Shift Coverage
  • Customer Relations
  • Staff Management
  • Reporting
  • Directing Team Members
  • Customer Needs Assessments
  • Time Management
  • Customer Service and Satisfaction
  • Project Audits
  • Cost Control

Timeline

Assistant Manager

CIrcle K
08.2017 - Current

General Manager

Kum & Go
02.2014 - 10.2017

General Manager

Freedom Valu Center
05.1999 - 09.2014

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Tina Myers